Desktop Support Technician
Location
Lincoln, NE | United States
Job description
Desktop Support Technician
Lincoln NE
Hours: Monday – Friday (8 AM – 5 PM)
Contract-To-Hire
Weekly Pay
$21.00/ HR
Full Benefits Offered
Responsibilities:
- Respond to user requests for service; troubleshoot incidents and problems, develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate
- Able to troubleshoot hardware/software issues with laptops and workstations
- Hardware, software, and networking troubleshooting and repair.
- Install and support Microsoft Office applications and Office 365 software and additional approved, as needed, software
- Responsible for hardware and software upgrades and troubleshooting.
- Troubleshoot Software and Hardware Issues with Remote users
- Diagnosing and repairing Windows desktops and laptops.
- Break Fix – Component-level PC peripherals repair and
- Concierge-type customer service.
- Maintain accurate data on Customer PC inventory, Replacements, and repairs
- Triage all problems to determine cause and resolution.
- Diagnose and repair PC-level hardware issues. The order required parts from OEM
- Provide services promptly to meet customer Service Level Agreement
Miechelle Fisher
A3 Staffing Solutions
Branch Manager
9722474100 (office)
4697733041 (cell)
[email protected]
Job tags
Salary
$21 - $22 per hour
