North Boulder Physical Therapy
Location
Westminster, CO | United States
Job description
Position Summary
Patient Care Coordinators are responsible for providing excellent customer service and experiences to patients. Patient Care Coordinators will coordinate with team members and patients to ensure alignment with goals, maximize performances and treatment standards, and ensure compliance with scheduled visits.
Patient Care Coordinators will initiate converting referrals, collecting of co-pays and supply charges, and ensuring insurance authorization and benefits are handled appropriately.
The successful incumbent will possess strong relationship skills as well as the ability to work within a highly fast-paced and team-centric environment.
About North Boulder Physical Therapy
Our mission is to help our community and patients achieve their functional goals. We work together as a team to ensure proper handling of patient care and quality. We value consistent training , personal and professional growth development to serve our North Boulder Physical Therapy communities. We pride ourselves as a therapist owned private practice established in 1980 with current locations in Boulder, Westminster and Golden.
Our core values are the backbone of our business and guide our hiring process:
Win Together, Be Influential, Own Up, Have Fun, and Give Back. We are a results oriented company that operates regionally and growing by the day.
Objectives
· Effectively manage patient caseload
· Ensure accuracy of insurance authorization
· Effectively collect and enter data
· Plan and coordinate with site Director of Clinical Operations
· Be an active participant in all weekly and one on one meetings
· Plan and coordinate with Director of Communications
· Ensure all patient POC are being met weekly
· Analyze individual metrics to better serve our patients and collaborate with team members
· Track, measure, evaluate, and report on progress towards achieving targets while adjusting strategy as needed
· Initiatives are aligned and working synergistically to address individual patients needs
· Effectively direct and communicate support staff as needed
· Share priorities and roadblocks proactively with Director of Clinical Operations for additional guidance and support
· Know and honor company core values
· Be responsible for directly and indirectly interacting with site team and leadership
· Ensure that all improvements and changes with patients are aligned with their overall rehabilitation expectations and goals
Competencies
· Ensure smooth and timely patient flow
· Strategize, schedule and help carry out treatment plans
· Track and report treatment progress
· Assure patients are treated promptly in accordance with their scheduled appointments
· Analyze and organize the clinic’s operations
· Connect with patients and clinical team members within your organization
· Ability to interpret performance data to inform patients decisions
Education and Experience
· Previous experience in Customer Service and administrative roles
Physical Requirements
· Periods of prolonged sitting
Commitment to Diversity
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, North Boulder Physical Therapy recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]. Already a North Boulder Physical Therapy candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Education:
Work Location: In person
Job tags
Salary
