Verve Coffee Roasters
Location
Santa Cruz, CA | United States
Job description
Want to be an integral part of the day-to-day performance of Verve Coffee Roasters Operations? The Production Lead role is a dynamic, active, on-the-floor position that facilitates production employees’ direction throughout the day to ensure that key tasks are completed with excellence and efficiency. Ideal candidates are detail-oriented and have outstanding time management and leadership skills. Join us and work alongside a robust team of awesome roasters, baristas, salespeople, and the best coffee in the world. Live with Verve!
Responsibilities
-Oversee performance of daily activities and ensure that quality is up to Verve standards.
- Manage team workflow, employee sub-function assignments, and task prioritization to meet the evolving demands of order volume batched for daily fulfillment.
- Maintain a positive and professional attitude at all times.
- Contribute to a positive culture of work ethic, safety, open communication, quality, and continuous improvement.
- Problem-solve and demonstrate strong personal initiative.
- Maintains cleanliness & organization of the production floor, annex warehouse, and merchandise room.
- Develop and retain superior talent.
- Function as a point person in training new employees on all production tasks.
- Monitor employee punctuality and report discrepancies to the Supervisors.
-Directly contribute and point person to drive all order fulfillment sub-functions incl., package prep, package fill, product staging, order pick/pack, quality assurance, customer invoicing, order staging, and van load out.
- Accurately pack orders for shipping and delivery.
- Help track all KPI’s during each fulfillment cycle.
- Serve as the main point of contact for quality checks throughout the fulfillment process.
- Processing invoices and web orders through Shipstation and Quickbooks.
- Adhere to established standard operating procedures, safety and sanitation policies, opening/closing protocols, etc.
-Offer relevant, thoughtful ideas and suggestions for improving operational efficiency.
- Proficiency with GSuite, Slack, and other tech platforms.
Requirements
-Promote teamwork within the production department.
- Safely operate a pallet jack and be willing to become forklift certified.
- Problem-solve and demonstrating strong personal initiative.
- Actively contribute to continuous improvement.
- Take pride in your work and your workstations.
-Ability to work occasional weekends and holidays
Qualifications
-Excellent communication skills.
- Superior organizational, planning, and time management skills
-Work well individually and with a team.
- Safely lift 50 lbs. Unassisted.
- Ability to give and receive constructive feedback in any given situation
Pay & Benefits
- A growth-oriented environment with extensive paid training.
- Free coffee at work and employee discount!
- Full-timers eligible for medical, dental, and vision insurance per plan terms.
-Paid company holidays and sick days for all employees, PTO available for full-time employees, and company 401k.
-Starting at $19/ hr
Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team. Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area.
Job tags
Salary
