Cays Inc
Location
El Segundo, CA | United States
Job description
The role of an ITS Program Manager in the back office of an airline involves overseeing and managing various aspects related to information technology systems. Let's delve into the specifics:
Program Management:
As an ITS Program Manager, you will be responsible for planning, executing, and monitoring large-scale IT programs within the airline's back-office operations.
You'll collaborate with cross-functional teams, including IT, operations, and business stakeholders, to ensure successful program delivery.
Define governance and standards for process documentation and email communications.
Gather and document requirements for new systems and system changes, assessing their impact on back-office operations.
Project Scope and Methodology:
Define and manage project scope, ensuring alignment with overall program objectives.
Evaluate different project methodologies and select the most suitable approach for each initiative.
Facilitate project planning, risk identification, and resource allocation.
System Implementation and Enhancement:
Oversee the implementation of new IT systems, enhancements, and upgrades.
Collaborate with technical teams to ensure smooth deployment and integration.
Monitor project progress, identify bottlenecks, and address any issues promptly.
Stakeholder Communication:
Act as a liaison between IT teams, business units, and external vendors.
Communicate project updates, milestones, and risks to relevant stakeholders.
Ensure effective communication channels are established and maintained.
Quality Assurance and Compliance:
Ensure adherence to quality standards and compliance requirements.
Conduct regular reviews to assess project performance and identify areas for improvement.
Mitigate risks and address any deviations from project plans.
Change Management:
Manage change requests and assess their impact on existing systems.
Work closely with end-users to facilitate smooth transitions during system changes.
Implement change management processes to minimize disruptions.
Documentation and Reporting:
Maintain comprehensive documentation related to program and project activities.
Prepare regular reports for senior management, highlighting progress, challenges, and recommendations.
Vijay Bhaskar.
Delivery Lead.
310-526-7762.
Job tags
Salary
