Chief Program Officer

Location

Oakland, CA | United States

Job description

Overview: The CPO is an integral member of the BACR Executive Team and is responsible for the smooth-running operations, quality, and financial performance of the six Industries within BACR. The CPO works closely with industry, administrative, and financial teams to ensure that the agency's vision, values and annual and strategic plans are reflected in all BACR program operations. The CPO directly manages 6 Industry Directors and the Grants Management & Compliance Director.

Reports To: CEO

Status: Full time, Exempt

Benefits:

• Compensation: $210,000 - $240,000 annual base salary, plus bonus
• Hybrid
• 16 paid BACR holidays
• Up to 3 weeks vacation and additional sick time
• Medical, dental, vision, life insurance, FSA (medical, dependent, transit), hospital indemnity, wellness/mental health program, 403(b)
• Professional development opportunities

Mindsets:

• You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. 
• You’re equally comfortable in the weeds and at high altitudes.  You’re able to handle the everyday challenges, but also can elevate to think strategically and always keep the big picture in mind. 
• Your juggling skills are top notch.  You are a champion multi-tasker: you can handle multiple complex projects or issues simultaneously, but you’re rigorous about prioritization. 

• Leading people and teams is one of your super powers. You have an uncanny knack for understanding what people need and how teams work best. You take great satisfaction in seeing your people thrive and succeed.

Requirements

Qualifications: 

• A minimum of eight years leadership experience in a nonprofit, overseeing multiple programs and/or contracts
• Experience building and managing multiple program budgets and analyzing monthly financials 
• Expertise in negotiating annual and multi-year contracts with funders and partners
• Passion for BACR's mission and purpose and an ability to communicate this passion to others. 
• Demonstrated experience managing a high-performing team in a multi-site structure to include professional development and mentorship. 
• Comprehensive working knowledge of program planning, organizational structure, budgeting, administrative operations, and fundraising. 
• Expertise in one or more of the following service areas: education, youth development, national service, workforce development, or behavioral health. 
• Demonstrated ability to analyze and compile complex data for internal and external planning and reporting purposes. 
• Excellent communication skills, both written and oral, with the ability to represent the organization externally across a wide range of stakeholders and constituencies. 
• Strong relationship builder with the ability to find common ground, build consensus and strengthen collaboration among diverse stakeholders. 
• Strong community awareness and connection. 
• Demonstrated commitment to the values of diversity, equity, inclusiveness and belonging. 
• Ability to commute to and work in our El Cerrito office.

Responsibilities:

Oversee team of Industry Directors to provide leadership and support over all operational aspects of BACR’s service programs. Ensure programs are high quality, conform to agency values and support the agency’s competitive advantages.

• Create a culture and community that supports shared knowledge and participation among and between all Industry Directors.
• Manage each Industry Director to identify and address challenges, seize opportunities and develop program efficiencies and/or synergies, and allocate resources accordingly.
• Direct each Industry Director for the annual assessment and fiscal analysis of BACR programs, driving informed decisions to ensure program excellence and financial health.

Represent BACR programs/industries within executive, financial, and administrative teams, assuming a pivotal leadership role in fostering communication and alignment with BACR's vision.

• Work closely with finance and industry leaders to ensure effective communication, collaboration and accountability of budgets, receivables, fiscal timelines, financial statements, and contract completion.
• Analyze new and existing contracts for financial and programmatic viabilities with executive leadership, enabling insightful decisions that drive organizational growth.
• Establish and manage contract negotiation strategies across industries and programs
• Interface with the Compliance Director to review contracts; assess, report and implement any required policies 

Provide strategic leadership and collaborative support to the CEO and actively participate as member of Executive Team

• Collaborate closely with the CEO to develop, refine, and execute the agency's annual budget, ensuring strategic allocation of resources that align with programmatic priorities and organizational goals.
• Support the CEO in the development and execution of the agency's annual planning process, driving a comprehensive approach that integrates programmatic strategies, financial projections, and organizational growth objectives.
• Contribute essential leadership to the CEO in the formulation of annual goals and initiatives, ensuring their alignment with the broader mission while driving measurable program and BACR industry impact.
• Act as a valued member of the Executive Team, contributing thought leadership and insights to high-level discussions, decisions, and initiatives that shape the agency's strategic direction.
• Interface with the Board of Directors to provide program updates, insights and strategic guidance

Actively partner with administrative staff in implementing and enhancing BACR policies and procedures and maximizing compliance, efficiency and communication. 

• Strategize with the administrative team to define most effective ways to implement improvements, providing support with change management. 
• Examine how policies and procedures are different between and within industries and work with admin/program teams to standardize or clarify when different.
• Represent the program(s) in all discussions and decisions to ensure viability.

Develop necessary systems/processes to achieve shared knowledge among all Industry Directors in both annual planning and evaluation

• Lead each Industry Director in the evaluation of each program’s effectiveness, organizational structure, and efficiency. Champion the development of annual goals and client outcome targets, fostering innovation and strategic alignment with BACR's mission.
• Determine areas where there is potential synergy between programs and facilitate communication and cross program activities to gain insights and to identify areas for improvement and increased efficiency. 
• Oversee BACR annual planning process and ensure it is accomplished, analyzed/measured and presented to the board.

Work with the People & Culture team to support succession planning, career path planning, training and development opportunities for staff.

• Support efforts towards smooth leadership transitions at all levels of BACR
• Ensure that program input is present at all phases of transition including interview and selection of leadership roles.
• Actively participate in agency-wide efforts such as staff and manager training and development, wellness initiatives, DEIB initiatives, evaluation, and other agency events and committees.
• Help create a culture of equity and inclusion, and a supportive and positive environment among all BACR staff consistent with BACR Best Practices.

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. Visit our website at .

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.

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