Location
Chapel Hill, NC | United States
Job description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Process additional administrative, bookkeeping. and accounting procedures as required
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Provide exceptional service to all hotel guests during their stay
Qualifications:
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Flexible overnight hours are required
- High school diploma or equivalent required; some college preferred
- Excellent customer service and communication skills are required
About Company:
Hyatt Place Chapel Hill takes pride in being a fun environment to work in with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, a 401k plan, and travel discounts. We are fully committed to all team members and provide them with all the resources to make each person successful.
Our core values of Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent throughout all levels of our organization that exemplifies these important attributes in order to provide a top-notch hospitality experience for our guests.
We are an equal-opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v
Hyatt Place Chapel Hill is an amazing place to work! Come join our team!
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