eXcell, a division of CompuCom Systems, Inc.
Location
Rio Rancho, NM | United States
Job description
Take your career to the next level with . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development using our leading-edge training program.
We have a brand new opportunity available for a qualified Level 3 WinClient Touch Services Technician to join our client s team for an onsite position in Rio Rancho, NM.
Duties and Responsibilities:
- Responsible for sustaining factory computing hardware such as Winclients, Remote Operations Center (Windows-based computer) workstations, and factory network components
- Responsible for troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level
- Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team
- Support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment
- Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects
- Multi-task and prioritize between multiple factory issues
- Responsible for communication with customers, client technicians, and software / hardware specialists
Skills and Qualifications: - Minimum 3 to 5+ years of technical experience desired
- Windows imaging experience
- Intermediate Windows OS troubleshooting knowledge
- Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows 7, 8 and 10
- Must be able to lift up to 35 lbs. solo
- May be required to walk / sit / stand / crawl / kneel for extended period
- Cleanroom experience recommended
- Must have excellent customer service skills and excellent written / verbal communication skills
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** Supports Equal Employment Opportunity** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . Report this job
- Dice Id: excell
- Position Id: 24-00165
Job tags
Salary
