Store Manager

Location

Boston, MA | United States

Job description

Store Manager - European Wax Center

Are you an experienced and highly skilled Store Manager? Are you looking for an exciting opportunity to run a store effectively and provide exceptional customer service? If yes, then we have the perfect job for you!

European Wax Center, a family-owned business since 2004, is seeking a talented and motivated Store Manager to join our team. We pride ourselves on providing a first-class waxing experience to our guests, and as a Store Manager, you will play a crucial role in ensuring the highest quality customer service and overall financial performance of the store.

Main Responsibilities of a Store Manager:

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description:

We are looking for an experienced and skilled Store Manager with remarkable skills, who will run a store effectively and with attention to detail. As a Store Manager, you will be in constant contact with the staff and customers, ensuring they receive the highest quality customer service and a great shopping experience. Your responsibilities will include greeting staff and customers, providing intelligent recommendations and suggestions, building customer and brand trust, assisting staff, and ensuring customer satisfaction.

Responsibilities of a Store Manager:

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Benefits:

• Highly competitive salary, monthly bonus opportunities, and bi-weekly commission.
• Paid time off
• Paid sick time off
• Health insurance, Dental insurance, and Vision insurance
• Life insurance and Disability insurance
• 401k
• Paid training
• Complimentary/discounts on waxing*
• Discounts on products
• Ongoing extensive European Wax Center operational training
• Employment growth opportunities

Schedule Types:

• 8-hour shift
• Night shift
• Weekend availability
• Day shift

If you are a highly skilled and motivated individual with a passion for providing exceptional customer service, then apply now! Join our team at European Wax Center and be a part of delivering a delicious and fun waxing experience to our guests.

About European Wax Center

European Wax Center, Inc. is the largest and fastest-growing franchisor & operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. European Wax Center, Inc. continues to revolutionize the waxing industry with their innovative Comfort Wax® formulated with the highest quality ingredients to make waxing a more efficient and relatively painless experience. Delivering a 360-degree guest experience, they also offer a collection of proprietary products to help

enhance & extend waxing results. Founded in 2004, European Wax Center, Inc. is headquartered in Plano, Texas. Its network includes 944 centers in 45 states as of December 31, 2022. For more information about EWC, visit:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.'

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.

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