Sr. Director, Resiliency Engineering
Location
Alpharetta, GA | United States
Job description
ADP is hiring a Sr. Director, Reliability Engineering
We are seeking an experienced and strategic Senior Director of Reliability Engineering to lead our efforts in establishing robust processes and product controls across our Software Development Life Cycle. This role is critical for ensuring our product teams adopt and adhere to the highest standards of reliability and resilience in their operations.
The Senior Director of Reliability Engineering will be a visionary leader, dedicated to pushing the boundaries of what is possible in system reliability. If you are driven by innovation, excellence, and the challenge of ensuring seamless system performance, we invite you to apply for this pivotal role in our organization.
Key Responsibilities:
- Set up Chaos Engineering capability for a complex technology portfolio. Lead the chaos engineering initiative, proactively identifying system vulnerabilities and implementing strategies to bolster system resilience.
- Develop and define comprehensive processes and product control standards within the SDLC framework, facilitating their adoption across all product teams.
- Conduct proactive and deep-dive analyses into individual System of Record (SOR) architectures, assessing their reliability and suggesting improvements.
- Actively engage in Critical Incident Response Teams and lead the post-mortem investigations to drive continuous improvement.
- Coordinate and participate in table-top exercises with Business Continuity Planning (BCP) teams to ensure preparedness and effective response strategies.
- Play a pivotal role in internal and external Resiliency and Recovery audits, representing the engineering team's efforts and compliance.
- Review and provide insights on annual Disaster Recovery (DR) exercises, ensuring that they meet our stringent standards for reliability.
- Innovate by building advanced AI-driven features, including fault prediction and risk assessment tools, to stay ahead of potential issues.
- Design and implement comprehensive monitoring dashboards that provide real-time insights into system performance, reliability, and health, enabling informed decision-making and rapid response to incidents.
A little about ADP
We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel:
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Qualifications:
- Bachelor's or Master’s degree in Computer Science, Engineering, or a related technical field. An equivalent combination of education and experience may also be considered.
- 15+ years of experience in a reliability engineering role, with at least 5+ years in a leadership position.
- Proven track record of improving system reliability and performance in a large-scale, high-availability environment.
- Strong understanding of SDLC, SOR architecture, and BCP protocols.
- Expertise in leading cross-functional teams during crisis situations and a thorough understanding of incident management protocols.
- Experience with AI and machine learning techniques as they apply to predictive modeling and risk assessment.
- Exceptional skills in the development of monitoring tools and dashboards.
- Excellent communication, leadership, and organizational skills.
You'll love working here because:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for?
Apply now! Jobs.adp.com
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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.
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