Government program manager
Blue Cross and Blue Shield of Minnesota
Location
Eagan, MN | United States
Job description
About Blue Cross
Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.
How Is This Role Important to Our Work?
This position supports the design, development, implementation and evaluation of Government Markets materials focused on regulatory compliance and improved delivery of health care services which lead to the improved health of our members. This position will work with leadership and cross-functional and cross-divisional teams to support the design and execution required to advance organizational or divisional strategic priorities. The incumbent will assist in the design process to ensure materials meet existing and emerging market, regulatory and member requirements. The Program Manager will support the resolution of complex business issues, identify business opportunities/requirements and help the business effectively manage change.
A Day in the Life:
- Support the development and documentation of design, requirements and implementation of multiple strategic programs focused on Government Markets materials.
- Maintain strategic relationships and partner with key resources, both internal and external, to support the design and ensure market, regulatory, and member considerations are factored into the design.
- Support the business decision making process to ensure capabilities, systems and processes meet market expectations and that alternate approaches are vetted and explored.
- Support the ongoing program management work of multiple programs to ensure the strategy is in alignment to solutions put forth through skills of influence.
- Monitor multiple appropriate metrics, perform data analysis and evaluation for each initiative.
- Continually update program or project plans, timelines and deliverables while coordinating multiple sub-processes to expand and/or improve programs.
- Stay abreast of changes in the rapidly evolving health care marketplace.
- May perform other duties as assigned.
Nice to Have:
- Bachelor’s degree in Business, Communications, Health Science or related
- Experience in process improvement and project management
- Experience in materials and website management
- Experience working in/with diverse racial or ethnic groups and nations
- Ability to combine traditional health education approaches with policy or other advocacy tactics
Required Skills and Experience:
- 5 years related professional experience. All relevant experience including work, education transferable skills and military experience will be considered.
- Excellent written and verbal communication skills.
- Proven ability to handle a variety of assignments in a fast paced and complex business environment.
- Ability to thrive in ambiguity and possesses strong problem -solving and conflict resolution skills.
- Demonstrates attention to detail and time management skills.
- Self-motivated, ability to work independently, and demonstrated ability to work under tight time frames.
- Knowledge of the health care industry, business segments and products.
- Demonstrated relationship management skills and defining and analyzing problems.
Make A Difference Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
[email protected].
All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.
Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
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