Senior Accounts Receivable Collection Specialist
Location
Nashua, NH | United States
Job description
Crown Linen Service, Inc. is hiring a Senior AR/Collection Specialist for its growing team in Nashua, NH !
If you thrive on multi-tasking and following up on customer accounts and relationships Apply Today!
Who are we?
Crown Uniform & Linen Service was founded as a family business in 1914 and has been a leading provider of uniform and linen services in New England for over 110 years!!! We have remained a family-owned uniform supplier and are committed to building long lasting customer relationships throughout New England. We know that our success is a direct result of strong teamwork, and we are dedicated to building long term relationships with our employees.
POSITION SUMMARY
The Senior Accounts Receivable/Collection Specialists primary responsibility will be to make collection calls to customers. He/She will back up posting and reconcile payments using various software programs when needed. He/she will also mail monthly statements. He/she will also pursue collection of terminated accounts.
PRIMARY DUTIES AND RESPONSIBILITIES
- Make daily collection calls
- Conduct account research and analysis
- Maintain an accurate aging report
- Identify and process any necessary account adjustments
- Reconcile and resolve account discrepancies
- Send statements to outstanding customers
- Interact with customers to resolve outstanding issues
- Provide customer service to customer inquiries regarding payment history
- Print monthly agings and post results
- Sort and file documents after posting
- Backup for posting payments to customer accounts when necessary.
- To include checks, money orders, ACH, EFT and Credit Cards
TOOLS, EQUIPMENT, MACHINES, AND WORK AIDS
- Computer, fax, copier, phone, scanner
REQUIRED SKILLS
- Strong collections background
- Detail Oriented
- Speedy, accurate data entry skills
- Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and with accuracy
- Basic accounting principles knowledge
- Research and resolution skills
- Data analysis and organizational skills
- Ability to prioritize and multi-task
- Strong work ethic
- Ability to interact with employees and customers in a professional manner
- Strong communicator, effective both paper and over the phone
- Proficient in Excel and Word, Power Point also helpful
- Ability to follow standard filing procedures
- Ability to work independently and with a team with emphasis on accuracy and timeliness
EDUCATION, TRAINING AND EXPERIENCE
- High school diploma, some college preferred.
- Minimum of 2-3 years experience
PHYSICAL DEMANDS
- Work in an office environment, sitting most of the work day
Job tags
Salary
$22 - $25 per hour