Conejo Valley Heating & Air, Plumbing & Rooter
Location
Thousand Oaks, CA | United States
Job description
Conejo Valley Heating and Air, Inc. is looking for a Call Center/dispatcher to join our Newbury Park Corporate Office team . The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Requirements:
• High School diploma or equivalent required, college preferred
• Call Center experience preferred
• Dedicated to providing superior customer service
• Exceptional phone and interpersonal skills
• Exceptional written and verbal communication skills
• Able to manage multiple priorities within a fast-paced, deadline-driven, multi-discipline environment
• Strong judgment skills to make sound business decisions and resolve issues in a clear, calm, and diplomatic manner
• Ability to type accurately; typing speed of at least 40 wpm
• Ability to sit for the majority of their shift
• Basic computer knowledge to set up appointments and customer care (data entry).
Service Titan knowledge is a plus.
Passion for delighting customers with above and beyond service.
We aim to continue building the most qualified team in Southern California. Let's talk about your potential. We're looking for individuals with great attitudes and a strong work ethic ready to learn the Conejo Way!We pride ourselves on being an honest and respectable company with over 40 years in the business; one must fit the part with every customer. This includes timeliness, efficiency, and the best quality on each call.
Our comprehensive benefits include
Medical, Dental, Life Insurance. Long-term disability (Paid by the Company at 100% no cost to the employee)
Vision, Aflac, V acation, Si ck pay
Retirement savings (401k with matching)
Principals only / No Sponsorship
Job tags
Salary
