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Location

Berkeley, CA | United States

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Job description

Hotel Name

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Claremont Club & Spa, A Fairmont Hotel is an Equal Opportunity Employer.

Job Description

Reporting to the Director of Outlets, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead the Restaurant team in all aspects and ensure service standards are followed
• Ensure smooth day to day operations of restaurant. . Foster and promote a strong work culture, and uphold service standards.
• Coach, guide and support team to provide exceptional guest experience.
• Provide ongoing feedback, establish performance expectations and conduct performance reviews.
• Handle guest concerns and react quickly and professionally
• Assist in recruiting and training all Outlet Colleagues
• Balance operational, administrative and Colleague needs
• Attend regularly scheduled departmental meetings
• Communicate effectively and thoroughly with all stakeholders.
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
• Track sales against budget/forecast, execute strategies for increasing sales, while maintaining constant communication with the team. Manage and track voids, discounts and any financial inconsistencies.
• Monitor guest count and communicate with BOH and FOH teams to ensure a smooth shift.
• Meet financial goals, such as but not limited to: labor cost, food cost, profit margin, etc.
• Have full knowledge of all Outlet menus
• Assist with payroll and scheduling. Anticipate schedule changes based on Restaurant needs and seasonality, and ensure all staffing needs are met while meeting the budget. Manage attendance.
• Maintain legal compliance with all relevant EEO, labor, collective bargaining agreement, T&C, wage and food safety laws and regulations.
• Comply and enforce DOH regulations and Company standards when performing cleaning tasks, preparing food and beverages. . Follow and lead company dress code and hygiene practices and standards.
• Assist in managing the departmental budget
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Previous Food and Beverage leadership experience required
• Previous point of sale system experience required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must provide proof of eligibility to work in the United States.

Salary Rang e: $56,000 - $75,000 USD Gross Annually

Additional Information

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs.
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

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Job tags

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Salary