Customer Service Specialist
Location
Peoria, IL | United States
Job description
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Responsibilities:
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Regularly meet with sales lead to receive the newest service and product knowledge
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
- Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
- Develop and maintain strong relationships with clients and community stakeholders
Qualifications:
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Strong knowledge of customer interface and interaction
- High school graduate, G.E.D. recipient, or equivalent
About Company:
Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.
Join our team and apply today!
Job tags
Salary
