University of California, Berkeley
Location
Berkeley, CA | United States
Job description
Manager, Professional Programs (6300U) - SCET About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu . Departmental Overview The Pantas and Ting Sutardja Center for Entrepreneurship and Technology (SCET) is the premiere institution at UC Berkeley for the study and practice of entrepreneurship and technology innovation. SCET is globally recognized for developing the Berkeley Method, an internationally recognized approach to teaching technology entrepreneurship to undergraduate students, innovation to graduate students, and technology firm leadership to professionals and executives. If you are interested in new ventures or innovation on the Berkeley campus or beyond, SCET is the place to be. The SCET Professional Program Manager position develops and implements strategies to manage and expand the impact of SCET Professional programs. As SCET Professional Programs have scaled, this position addresses the growing demand for programming. SCET Professional programs are integral to SCET's mission and represent growing engagement of industry with curricular and co-curricular programming. This is a 1-year contract appointment with the possibility of extension and/or conversion to career. Application Review Date The First Review Date for this job is: January 23, 2024 - Open Until Filled Responsibilities 35% May oversee all aspects of complex external relations programs, projects and events, including coordinating special programs and overseeing production of audio / visual or written and visual materials. Plans and implements large-scale professional program events, including oversight of volunteers and recruits. Executes all logistical elements of assigned Professional programming and is responsible for providing all on-site and/or online support for programming inclusive of being physically present at in-person sessions and virtually present at online sessions. This position requires a high-touch, hands-on, superior customer service approach during programming to support participants, industry guests, faculty, and other engaged parties. This includes early morning registration, late evening session wrap-up, and occasional evening/weekend programming. This position is responsible for identifying session delivery needs and logistics and ensuring successful execution. This position is responsible for identifying and supporting facilitation of engagement activities and communication during programs. Responsibilities include participant and key stakeholder communication, participant engagement software platforms, program materials and readings including documentation and retention, delivering and assessing program evaluations, needs related to in-person and online media/AV/Zoom, securing and managing event space, catering, travel, visa documentation and export control procedures, lodging and parking needs, and managing all elements of in-person and/or online delivery and user experience. Works closely with the Marketing and Communications and Operations teams on developing branded program materials, preparing and ordering program supplies, coordination of operations related purchase orders, contracts, reimbursements and travel. This position is responsible for identifying event locations and associated program vendors. This position is responsible for effectively managing program developer, program delivery and speaker payment processing in a timely and organized manner. 30% Using institutional knowledge and awareness of [professionals] and other key constituency perception, designs, develops and implements short and long-term strategic plans, programs, events, and activities. Responsible for developing and implementing SCET Professional Programming. Manages multi-stakeholder programming execution and important elements of professional programming logistics and deliverables. This position develops timelines, project plans, content and secures speakers to execute effective and valuable programming for key constituencies. Communicates regularly with industry, academic, and other partners to ensure program schedule, logistics and activities are aligned with program objectives. Responsible for proactive communication with all stakeholders related to the pre-programming details and planning including, but not limited to, faculty, industry speakers, mentors, sponsors, and participants. Works closely with the SCET Director of Professional Programs, internal and external relationship developers, and SCET leadership team to ensure programming development aligns with SCET strategy and goals as well as upholds SCET operating guidelines and excellence. Develops and manages program budgets in partnership with the SCET leadership team. 15% Responds to professional program and other external constituent inquiries. Quickly and appropriately identifies, addresses, and mitigates unforeseen and / or rapidly unfolding events that may negatively impact relationships between the campus and various constituencies, keeping senior management appropriately advised and notified. Responsible for directly interacting with key stakeholders including, but not limited to, faculty, industry speakers, mentors, sponsors, and participants. This position is an outward facing role supporting SCET's professional reputation and values. This position interacts with top level executives and academics, ensuring superior customer service through all interactions. Provides timely and effective communication to all stakeholders, verbal and written. Responsible for implementing and managing participant interfaces (e.g. enrollment platforms, program engagement platforms, communication platforms, etc.) to efficiently communicate and deliver program materials, logistics, and schedules. This position is the first point of contact for key stakeholders. Responsible for fielding informational requests from the campus community and general public, delivering informational presentations about SCET professional programming, and identifies communication needs to promote greater awareness of SCET professional programs. 15% Analyzes, summarizes and / or reviews data, reporting findings, interpreting results and / or making recommendations. Responsible for creating, implementing and analyzing program assessment activities. This position is responsible for the promotion, collection, and timeliness of ongoing assessment activities. This position retains documentation of assessment details as well as provides high-level post program analysis and budget review with the SCET leadership team and other relevant stakeholders. Tracks metrics and maintains progress toward metrics in an archivable, comparable, and easily accessible format, presented regularly to the professional program team and other key stakeholders. Post-program analysis includes recommendations to the professional program strategy including identifying opportunities for new programming, expanding and improving existing programming, and determination of stakeholder interest in additional programming. Responsible for identifying and advocating creative solutions to programming topics, speakers, delivery methods, system platforms, activities, and operational needs. Responsible for utilizing findings and results to improve marketing efforts and materials (web and print) providing drafted content, marketing descriptions and event briefs, developing copy for web and social media, and making recommendations to the professional program marketing and communication strategy. 5% May mentor less experienced staff members. This position supports a team of student employees, including hiring, training, scheduling and ongoing management to ensure successful execution of their duties and timely completion of projects. Required QualificationsAbout University of California, Berkeley
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.
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