Location
Chattanooga, TN | United States
Job description
Transportation Analyst
May develop flexibility to work Hybrid 2 days a week after training is completed.
This position is responsible for monitoring and responding to OS&D issues. This includes (but not limited to) providing POD support, daily tracking/monitoring shipments for on time delivery, working with carriers to locate lost freight, filing of freight claims, maintain customer routing/compliance guides, issuing RA's for return or rerouting of outbound partial or in full orders and issuing call tags, The ability to function in a fast-paced operating environment across multiple departments is critical.
Role Specific Responsibilities
• Initiate and process freight claims relative to any outbound shipment with delivery exceptions.
• Maintain customer routing/compliance guides to adhere to special instructions to avoid fines & penalties.
• Communicate with carriers in relation to freight claim resolution and returned merchandise.
• Working with LTL carriers and providing supportive documentation for rerouting of TL partial refusals.
• Provide disposition (return authorizations) to freight carriers and internal customers for unmatched freight exceptions resulting in customer deductions.
• Assist with additional functions and/or special projects as requested.
This description is representative but not inclusive of all position responsibilities. Associate may be asked from time to time to complete tasks not listed within the contents of this document, but that are relative to the goals of the business.
Qualifications
Education: Undergraduate degree preferred.
Experience: Minimum of 5 years' experience in Transportation/Logistics or Finance.
Professional Skills: Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Detail oriented, excellent organizational skills, and ability to multitask.
Role Specific Competencies: Constant computer and telephone use will be required-experience with SAP TM a plus.
Job tags
Salary
