Location
Lake Mary, FL | United States
Job description
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide . Under broad supervision, develops and implements collection strategy for commercial accounts when collection of past due premiums fails. Assigns cases to attorneys, performs activities to support litigation, and/or negotiates settlements. Depending upon the individuals level of experience and seasoning, assigned accounts will vary.
JOB DESCRIPTION:
Essential Duties & Responsibilities
- Performs a combination of duties in accordance with departmental guidelines:
- Evaluates cases and establishes collection strategies.
- Assigns cases to collection agencies and/or attorneys as required.
- Participates in trial preparation, witness preparation, mediation, negotiation and settlement of collection actions.
- Evaluates case exposures, cost benefit analysis, and determines best practices or strategy to resolve matter including negotiated settlement, write-off, revision, and premium re-audits.
- Initiates action to resolve matter in manner that is in the best interest of CNA including using assigned write-off authority and settlement authority.
- Maintains detailed file activity documentation through closure of collection efforts.
- Ensures accounts are reconciled between collection central and source ledger processing systems.
Reporting Relationship
Manager or above
Skills, Knowledge and Abilities
- Strong knowledge of legal collections methods, systems and related interfaces and claims systems and claims reports.
- Good understanding of accounting principles and procedures and cash flow concepts, collateral arrangements, and finance agreements.
- Strong understanding of the insurance industry and property casualty products for large commercial clients.
- Excellent communication, negotiating and influencing skills needed to deal effectively with high profile individuals often regarding sensitive collection issues.
- Ability to work independently with limited supervision.
- Strong attention to detail and ability to prioritize multiple tasks.
- Knowledge of computer applications, including Microsoft Office Suite and other business related software.
Education and Experience
- College degree, or equivalent experience.
- Typically a minimum of four years related experience in collections preferably legal collections.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .
Job tags
Salary
