Customer Service Rep - Benefits Specialist

Location

Bloomington, MN | United States

Job description

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Our Call Center Representatives take inbound calls from employees who are transitioning their pension and retirement plans. We strive to provide the highest levels of service. Please see position details below:

• This position is Contract to Hire and pays $21.63/hr in contract.
• First 90 days in office during training, then moves to a hybrid schedule.
• Location is 3600 American Blvd West - Bloomington
• Mon - Fri from 8:45am - 5pm. No weekends!

Essential Duties:

• Answer incoming calls about pension plans.
• Educate plan participants on the particulars of their benefits.
• Document all customer interaction in our database.
• Perform data entry of enrollment forms.
• Prepare outgoing mail of plan documents and forms.

• High school diploma
• Minimum of 1 year of customer service experience
• Strong typing and basic digital literacy
• Tech savvy

#LI-KB3

#contingent

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

About Arthur J. Gallagher & Co.

At Arthur J. Gallagher, we fiercely protect our culture. Without it, we are just another company. Every day we live by, "The Gallagher Way", 25 business tenets from which we draw our strength. A multi-national, multi-billion dollar insurance brokerage and risk management services firm, our employees are fueled by teamwork, creativity, responsiveness and doing the right thing simply because it's the right thing.

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