Location
Bellevue, WA | United States
Job description
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.
Job Description
Job Responsibilities:
- Gather and analyze business requirements and lead the system design, build tasks, testing and implementation following standardized project management and change control processes.
- Evaluate and perform discovery on project requests.
- Identify high risk areas for projects and develop risk mitigation plans.
- Research operational workflows, lead the analysis and design of Epic workflows, and develop recommendations to improve the efficiency and utilization of system functionality.
- Carry out work assignments of moderate complexity and contribute to team objectives and outcomes. Complete application tasks for ongoing system maintenance, including troubleshooting for application issue ticket resolution, and build, testing, and migration tasks associated with system upgrades.
- Use independent judgment and problem solving under moderate supervision.
- Respond to Epic configuration/build support questions and escalate application, technical, and workflow questions to Senior analysts when appropriate.
- Provide supervision and oversight for change management and Data Courier build migration.
- Maintain accurate documentation of system build, business requirements, decisions, etc.
- Provide on-call application support after hours on a rotating basis.
- Research, organize, analyze, and synthesize data to support effective decision making within specified deadlines.
- Partner with application trainers to identify training needs and develop supporting documentation.
- Collaborate with application analysts and operational end-users and leaders to identify and resolve Epic related issues in a timely manner. Lead and present to workgroups, cross-functional project teams, process improvement and/or advisory committees as required.
- Maintain clear and consistent communication regarding changes to the application. Produce project documentation, including status reports to stakeholders.
- Successfully balance competing requirements and needs within constraints of scope, time, budget and quality factors.
- Manage projects and define and track deliverables to ensure completion. Clearly assign responsibility for tasks and decisions, setting clear objectives, measuring and monitoring progress and results.
- Mentor new analysts during onboarding.
- Exhibit behaviors that support the organization’s service standards.
- Other duties as assigned.
Regards,
Mohammed Ilyas,
PH - 229-264-4029 or Text - 229-469-1455
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job tags
Salary
