Parallon
Location
Brentwood, TN | United States
Job description
Practice Support Specialist Location Remote in Brentwood, TN :
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Practice Support Specialist opening with Parallon today and find out what it truly means to be a part of the HCA Healthcare team.
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a Practice Support Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Seeking a Practice Support Specialist, to handle inquiries from Physician Service Group (PSG) Practices, reviews account information, takes appropriate actions to resolve inquiries, and enters actions into the appropriate system. The Practice Support Specialists provide resolution of calls, emails, tickets and service requests created by the Practices and Patient Support. This job has regular contact with internal and external customers and requires regular outreach to practice users. This role provides technical and job aid support for practice management systems users via phone and screen share. Support Specialists identify gaps in user knowledge and provide system training as appropriate with job aids referenced. The request requires a detailed analysis of patient accounts to ensure appropriate actions are taken to resolve inquiries with accurate documentation in the required applications in a timely fashion. If a request is not resolved by practice support, the practice support specialist knows where to route tickets following a ticket routing knowledge base .We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!
What you will do in this role:
What qualifications you will need:
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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Practice Support Specialist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team.We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job tags
Salary