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Hospitality Services


BSA Summit Group


Location

West Virginia | United States


Job description

Direct Report

Hospitality Supervisor

Employee Profile and Desired Traits

● High level emotional intelligence

● Active in team dynamics, conflict prevention /resolution , and identifying customer needs

● Cheerful attitude and servant leadership disposition

● Dedicated customer service and people oriented

● Adaptability in a fast-paced environment with ability to learn

● Ability to interact with men and women of all ages and maturity levels of staff/customers

Principle Responsibilities

● Providing check-in, check-out, and daily lodging support during events.

● Provide assistance before, during, and after meal periods in the dining hall.

● Monitor areas in guest view for cleanliness and functionality and take appropriate action, where needed.

● Assist our housekeeping staff by ensuring immediate cleanliness issues in our lodging facilities are addressed in a timely fashion.

● Provide support during special events and conferences, as required or needed.

● Be available for at least one after hours on-call shift per week

● Other duties or projects as assigned by SBR leadership

● Abide by policies and procedure outlined in the SBR staff handbook

Qualifications & Training

● 18 years of age or older

● General computer knowledge and operation

● Must be a team player.

● Ability to use Microsoft Teams daily for work related communication and coordination

● Be or become a registered member of the Boy Scouts of America

Performance Results

● Shows appreciation to coworkers in written and verbal form

● Actively engages with team

● Suggests 1 improvement for the department

Physical Requirements

● Up to 8 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.

Can pass the physical exam and approved for SBR height and weight requirements HERE

Uniform

Summit staff uniform


Job tags

Seasonal workImmediate startShift work


Salary

$1,350 - $1,430 per month

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