Student Services Coordinator

Location

Abilene, TX | United States

Job description

Student Services Coordinator

Job no: 493771
Work Type: Staff full-time
Location: Abilene
Categories: Staff

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Student Services Coordinator

Abilene, Texas

Graduate School of Theology

Nonexempt Full-time

1. Supporting GST students through the entire cycle of their engagement at ACU, including recruiting, admissions, program completion, academic advising, and alumni relationships

2. Responsible for recruiting and admissions for MFT students 

3. Working closely with the respective program directors to schedule and lead events for the school, including recruitment, programmatic, retention efforts, career development, and alumni recognition

4. Perform various administrative duties in the Graduate School of Theology and various personal assistant duties for Associate Dean

1. Supporting GST students through the entire cycle of their engagement at ACU, including recruiting, admissions, program completion, academic advising, and alumni relationships

   1. Assist and/or coordinate special recruiting events on and off campus, targeting prospective students for the GST programs, working in conjunction with existing marketing and recruiting events. 

   2. Provide support for applicants, including but not limited to assistance with application, financial aid, campus tours, responding promptly to all calls, emails, and letters, and maintaining contact through social media networks

   3. Maintain consistent personal communication with prospective students.

   4. Work with Associate Dean and CBS Executive Assistant to communicate scholarship awards to students and Student Financial Services and maintain scholarship records

   5. Enroll students in courses and help manage paperwork for academics

   6. Assist students by performing appropriate follow-up and coordination with team members. This includes working with employees in a team environment and providing accurate student information and assistance to other team members in and/or outside of their functional area

1. Responsible for recruiting and admissions for MFT students 

   1. Assist and/or coordinate special recruiting events on and off campus, targeting prospective students for the MFT program, working in conjunction with existing marketing and recruiting events.

   2. Provide support for applicants, including but not limited to assistance with application, financial aid, campus tours, responding promptly to all calls, emails, and letters, and maintaining contact through social media networks

   3. Maintain consistent personal communication with prospective students until the enrollment process is complete and the department administrative coordinator takes over the student engagement process

2. Working closely with the respective program directors to schedule and lead events for the school both on and off campus, including recruitment, programmatic, retention efforts, career development, and alumni recognition.

   1. Cooperate with the office of Alumni Relations to maintain communication with GST alumni

   2. Attend all GST faculty meetings in order to better understand and reflect the cultures of the department

   3. Flexibility to be away from home multiple days or weekends as needed

   4. Complete productivity reports, expense reports, and administrative tasks in a timely manner

    

1. Perform various administrative duties in the Graduate School of Theology and various personal assistant duties for Associate Dean.

   1. Research and provide information for various reports and assessments (both within the University and for outside accreditation bodies

   2. Manage GST office (stock supplies, manage files, supervise student employee)

   3. Collaborate with Associate Dean for departmental website content

   4. Process paperwork to assist the GST office

   5. Coordinate Graduate Assistants for the Graduate School of Theology

   6. Generate and disseminate communication from GST office to students

   7. Maintain student forms, files, and databases

   8. Address or redirect other student needs and requests as needed

   9. Coordinate appointments, correspondence and meetings

   10. Arrange and expense travel if needed

   11. Other duties as needed

    

1. Skills

   1. Exceptional interpersonal communication skills, both verbal and written

   2. Strong planning, organizational, and time management skills

   3. Utilizes critical thinking and problem-solving skills

   4. Excellent command of professional presentation skills and be comfortable presenting to groups both large and small

   5. Proficiency in Microsoft Word and Excel 

   6. Proficiency in Google Drive – Mail, Calendar, Docs and Sheets

    

2. Training Modules Required (provided by ACU)

1. Banner (internal software)

2. AdobeSign (electronic forms)

3. Smartsheet (project management software)

4. Canvas (online learning management system)

5. Concur (travel and expense management)

6. Any others that may be needed

1. Professional

   1. Bachelor's degree and three years of office experience preferred

   2. Good office skills

   3. Self motivated – must be able to manage multiple projects and deadlines

   4. Good organizational skills and attention to details

   5. Must function efficiently and maintain self-control in stressful situations

1. Personal

   1. Warm and friendly, good communicator

   2. Ability to work with peers 

   3. Discretion and good judgment when handling confidential information

   4. Have a servant heart

   5. Goal-oriented and driven to assist people with meeting their educational goals

   6. Self-motivated with the ability to successfully work independently or in a team environment 

   7. Motivating others by creating a climate in which people can succeed 

   8. Collaborative within a team environment

   9. Is dedicated to meeting the expectations and requirements of internal and external stakeholders

   10. Maintains professional appearance (i.e. neat and orderly attire) and work environment (I.e. clean and organized dedicated workspace with professional background)

   11. Ability to adapt in a fast-paced and dynamic environment

   12. Supports and upholds all student-facing university policies

   13. Demonstrates personal and professional integrity

A.  Able to carry boxes or other items weighing 15-20 pounds

B.  Able to work at a computer for long periods of time

C.  Able to work some after hours and occasional overnight, out-of-town travel

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

Advertised: March 07, 2024 Central Standard Time
Applications close: Open until filled

Job tags

Salary