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Principal - Tech Strategy and Business Operation


Intuit Inc.


Location

Mountain View, CA | United States


Job description

2024-49117 - Copy or share job URL

Principal - Tech Strategy and Business Operation

Location(s):Mountain View, California

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Company Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit’s strategy to become an AI-driven expert platform. The Tech Strategic Programs team (also known as the Office of the CTO) supports this strategy by transforming and driving how our 6000-person Technology ecosystem operates to accelerate outcomes for our customers. This high-performing team focuses on strategic planning, the operating rhythm, and programs that elevate the technology ecosystem as a high-performing organization.

We are looking for a strategic and organized problem solver with a passion for innovation and data-driven optimization. You will be part of a small team working alongside senior leaders to drive the Technology Operating Rhythm, conduct business reviews, deliver board and C-level content, and manage special technology projects critical to Intuit’s long term growth plans. Responsibilities include:

Evolving and improving the Technology Operating Rhythm, which is how we run the Technology ecosystem, including setting strategy and expectations, building capability, monitoring performance, inspiring employees, and instilling accountability

Facilitating and driving some of the operating mechanisms within the Technology Operating Rhythm, in order to achieve operational excellence for our products and services, and to align on the direction, make decisions, and remove blockers for high-priority strategic initiatives

Orchestrating development of executive-level presentations and content to be used by the CTO in board meetings, CEO Staff meetings, and other forums

Developing narratives that highlight the outcomes delivered across the Technology ecosystem and their connection to strategy

These narratives will share our journey as a platform company and help galvanize change

Defining and/or leading strategic programs that are often nascent and/or ambiguous

Qualifications

Strategic Problem Solving

Experience in using structured approaches to simplify complex problems and develop data-backed solutions, combining creativity with a keen business sense

Ability to generate innovative insights, ideas, and opportunities that help advance the business

Operational Excellence

Has used an understanding of strategy, business, and operational performance to improve operations in a way that delivers better customer experiences, growth or efficiency

Ability to navigate between the big picture and execution details simultaneously

Passion for excellence and the desire to have a significant impact on the company

Ownership and Influence

Ability to develop a clear point-of-view and influence executives persuasively, including helping executives think differently

Track record of taking extreme ownership in driving to decisions and outcomes

Self-motivation and willingness to address issues proactively within teams and across a large organization

Change leadership

Experience with leading significant change at scale across a large organization, including acting as a catalyst to accelerate outcomes

Well-rounded interpersonal skill set with the capacity to build strong, trusted relationships across a team to achieve a shared goal

Strong communications (written/verbal), presentation, and facilitation skills

Learning and expertise

Demonstrated success in quickly absorbing knowledge in different domains in order to become an expert in new areas

Ability to think broadly but also go deeply when appropriate

Experience with developing and executing an operating rhythm for a large technology organization

Experience with developing board-level content, including framing complex information into content that is simple to understand

10 or more years in business operations, program management, strategy, consulting, or communications, ideally in the technology domain

A broad understanding of technology and software development, either through a Bachelor's degree in Management Information

Systems, Computer Science, Engineering, or related fields, or through equivalent practical experience

Responsibilities

Partner with the CTO and key stakeholders across the Technology ecosystem to identify and implement improvements to the Technology Operating Rhythm

Contribute to the ongoing execution of the Technology Operating Rhythm

Own and drive CTO Staff commitments and special engagements

Facilitate and drive some of the operating mechanisms that are attended by leaders across Technology

Partner with leaders across Technology to orchestrate the development of content to be used by the CTO in board meetings, CEO

Staff meetings, and other forums. Provide constructive feedback and ensure that the organization is delivering the right message to the right audiences

Gather data and develop insights on key strategic topics

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $192,500-260,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

EmilyIntuit employee"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Award-winning culture, best-in-class benefits

Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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