Housing Stability Case Manager

Location

Everett, WA | United States

Job description

Job Type

Full-time

Description

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Snohomish Young Adult Housing (SYAH) program provides a minimum of 17 rapid rehousing units to unhoused young adults ages 18-24. Participants have the option to move into an agency-held transitional housing unit while engaged in a housing search with the Housing Stability Case Manager, though it is not a requirement. Once a housing unit is secured, the program covers rent initially and gradually decreases our portion as the participant increases their income and stability and pays a higher portion of their rent. Throughout the program, program staff and participants work together on short- and long-term employment and education goals, with the ultimate goal of housing stability at program exit.

The Housing Stability Case Manager works one-on-one with 12-15 young adults in order to support them through the different stages of this program. This position builds rapport with participants and local landlords/property managers to support the housing and lease-up process, ensuring housing meets all applicable program standards. The Housing Stability Case Manager then continues to support participants in the logistical and practical aspects of renting and maintaining an apartment and helping to secure pathways to long-term financial, medical, legal, and emotional stability.

 Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.   

Housing Stability Case Manager Duties & Responsibilities

Full-Time: Monday-Friday | On-site & Throughout Snohomish County

Wage: $20-22/hr | +$1.50/hr pay differential for multi-lingual skills  

• Establish and maintain a safe, welcoming environment for transitional housing participants.
• Support program participants in the housing search process, including completing pre-leasing inspections and certifications as required by program policy.
• Assist participants in creating and working toward a goal plan, with emphasis on long-term stability.
• Work in collaboration with the other members of the SYAH team to support program participants’ housing stability.
• Find and connect participants to needed support services in Snohomish County to facilitate long-term stabilization, ensuring participants are able to maintain housing stability independent of Cocoon House staff support. Provide mobile case management as appropriate to support connection to needed services.
• Facilitate payments to landlords for program participants’ apartments according to the graduated rent subsidy model.
• Maintain accurate client records in Cocoon House’s Caseworthy database with timely data entry. Uphold confidentiality in all activities.
• Collaborate with Peer Leader and Program Manager to create programs that are truly driven by and focused on clients.
• Attend meetings as required at program, agency, and community levels.
• Approach work with program participants with a harm reduction and trauma-informed lens.

Benefits:

• Medical, Dental, and Vision health options with employer contribution
• 403(b) retirement plan with agency match
• 21 days PTO accrual in first year
• 10 agency-recognized holidays
• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Qualifications:

• One year of experience working with young adults experiencing homelessness or similar populations
• Dedication to advocating for and working with individuals experiencing homelessness and instability
• Strong organizational and time management skills
• Flexibility to adjust schedule to meet client needs, including working the occasional weekend or evening
• Open commitment to serving, supporting, accepting and collaborating with individuals of all races, ages, genders, backgrounds, political opinions and beliefs, sexual orientations, criminal histories, citizenship or marital statuses and religious beliefs. Special consideration given to applicants with a demonstrated history of supporting and advocating for the LGBTQ community, women, people of color, immigrants or other historically marginalized or persecuted groups.
• Bilingual strongly preferred (Eligible for +$1.50/hr pay differential).

General Minimum Requirements:

• Must be 21 years of age or older.
• Ability to clear a background check through the Department of Children, Youth and Families.
• Must possess a valid Washington State driver’s license, insurance, and reliable transportation.

Physical Requirements:

• Must have the ability to run up and down indoor and outdoor stairwells in case of youth emergency.
• Lifting: occasional lifting of papers, files, equipment and material weighing up to 25 pounds 
• Communicate effectively with youth, staff, other programs, vendors and the public, both orally and in writing.
• Hear voice conversations and alarms.
• Possess close vision, far vision, side vision, depth perception, visual ability to read a variety of materials.
• Dexterity of hands and fingers to reach, handle and operate telephone, computer keyboard, record information in appropriate youth files and logs.

Salary Description

$20-22/hr DOE

Job tags

Salary