Insurance Sales & Customer Service Representative
Farmers Insurance [Agency Jobs]
Location
Quincy, IL | United States
Job description
We are seeking a dynamic and customer-focused individual to join our team as a Sales and Customer Service Representative. In this role, you will be the face of our agency, interacting with clients to provide exceptional service while also driving sales. If you are passionate about customer satisfaction, possess excellent communication skills, and have a flair for sales, we want to hear from you!
Part time: Monday - Thursday: 12pm-5pm
Friday 10am - 3pm
Salary: $16.00 - $20.00 per hour
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Customer Service Excellence:
- Engage with clients in a friendly and professional manner to understand their needs.
- Provide timely and accurate information to clients regarding our products and services.
- Resolve customer inquiries and issues promptly to ensure high satisfaction levels.
Sales and Revenue Generation:
- Actively promote agency products and services to potential clients.
- Identify opportunities for upselling and cross-selling to maximize revenue.
Documentation and Administration:
- Maintain accurate records of customer interactions and transactions.
- Prepare and process necessary documentation related to sales and customer service activities.
Team Collaboration:
- Collaborate with other team members to share insights and strategies for improved customer service and sales performance.
- Participate in training programs to enhance product knowledge and sales skills.
Requirements
- Willing to obtain Property/Casualty (home and auto) insurance producer license
- Proven experience in customer service and sales roles.
- Strong interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Proficient in basic computer applications and CRM software.
Job tags
Salary
