Location
Sacramento, CA | United States
Job description
THE POSITION
Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position.
The Sacramento Police Department currently has Police Clerk II vacancies in the Metro Division, Training Division, Office of Investigations, and Patrol Division (North Command). Each of these Police Clerk II positions is clerical, but unique in its daily tasks, and crucial to providing a smooth workflow for the unit to which it is assigned.
IDEAL CANDIDATE STATEMENT
The ideal candidate for any of our Police Clerk II positions will have strong customer service, interpersonal, and communication skills. They will be self-motivated, detail-oriented, and comfortable working both independently and in small team environments. The candidate will be able to collaborate with both professional and sworn staff, as well as work well with external stakeholders, including community members and other City entities.
DEFINITION
To perform a wide variety of general clerical duties as required in the Police Department.
DISTINGUISHING CHARACTERISTICS
This is the journey-level class in the Police Clerk series. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Appointment to the II level requires that the employee be performing the full range of duties for the class and meet the qualification standards for the class. A Police Clerk II is expected to perform assigned duties with only occasional instruction or assistance and work is normally reviewed only on completion. Adequate performance at this level requires the knowledge of general City procedures on purchasing, personnel, and payroll as well as knowledge of department policies and procedures.
SUPERVISION RECEIVED AND EXERCISED
Immediate supervision is provided by professional, technical, or higher level clerical positions. Functional or technical supervision may also be received from department staff. Technical or functional supervision may be provided to new employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
TYPICAL DUTIES
- Initiate police written reports from citizens.
- Receive incoming telephone calls from officers in the field requesting information.
- Perform record and warrant checks, log and process served warrants, verify warrant status with outside agencies.
- Process incoming crime reports, determine which divisions should receive a copy.
- Assist the public in filling out reports and applications.
- Perform a wide variety of routine clerical work including filing, billing, checking, and recording information on records.
- Compile information and data for statistical and financial reports.
- Maintain a variety of statistical records; check and tabulate statistical data. Prepare simple statistical reports.
- Perform record keeping for various funds and expenditures.
- Maintain personnel and payroll records of departmental personnel; process a variety of forms to initiate changes in records.
- Maintain inventory records, process purchase requisitions, maintain purchase records, resolve errors in orders received and invoices.
- Order office supplies, submit expense claims.
- Type letters, memorandums, financial reports, and other materials from oral direction, rough draft, copy, notes or transcribing machine recordings.
- Operate standard office equipment such as personal computer, copier, facsimile machine, and other office equipment.
- Sort and file documents and records maintaining alphabetical, index, and cross reference files.
- Receive, sort, and distribute incoming and outgoing correspondence. Schedule appointments and various meetings.
- Issue, receive, type, and process various applications, permits, and other forms. Assist in the training of new personnel.
- Provide exceptional customer service to those contacted in the course of work.
- Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.
QUALIFICATIONS
Knowledge of:
- English usage, spelling, grammar, and punctuation.
- Office methods and equipment.
- Organization, procedures and operating details of the Police Department.
- Policies, procedures, rules, and regulations related to area of assignment.
Ability to:
- Perform routine clerical work.
- Perform record searches quickly and accurately.
- Learn to operate office appliances, and learn office methods, rules, and policies.
- Understand and carry out oral and written directions.
- Type at a speed of not less than 40 net words per minute.
EXPERIENCE AND EDUCATION
Experience:
One year of experience performing clerical duties.
Education:
Possession of a High School diploma or G.E.D. equivalent
PROBATIONARY PERIOD:
Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.
THE SELECTION PROCEDURE
Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.
1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;
- Employment applications must be submitted online; paper applications will not be accepted.
- Employment applications will be considered incomplete and will be disqualified:
- If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week) .
- If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
- Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
- If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.
- Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.
2. Training and Experience Test : (Weighted 100%) – The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:
- Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
- A resume will not substitute for the information required in the T&E questions.
3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the
Police Clerk II examination.
4. Screening Committee : (Pass/Fail)– All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
5. Background Process : If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history.
QUESTIONS: For questions concerning this job announcement and the application process:
- Please visit for a comprehensive, step-by-step guide to the application process.
- For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627.
- Visit the City of Sacramento Human Resources Department website at
- Send an email to [email protected]; or Call the Human Resources Department at (916) 808-5726
Bilingual Pay
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.
Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento.
Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
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