PHP Agency, Inc.
Location
Addison, TX | United States
Job description
Receptionist
PHP AGENCY INC.
PHP Agency Inc., "PHP," is seeking a receptionist to join our Dallas-based HQ team.
PHP is a life insurance field marketing organization, founded in 2009. Our CEO is entrepreneur Patrick Bet David. PHP partners with leading
insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides a part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force with over
20,000 licensed agents. PHP headquarters offices are in Addison, Texas (Dallas metroplex).
Receptionist will be the face of the company over the phone and in person. This person will have strong phone etiquette and problem-solving
skills to handle the call or route to the proper department or person. This person will always display a positive attitude and use excellent
communication skills. This position requires high attention to detail and the ability to handle multiple tasks at the same time. Professional front
office appearance is a must for this position.
Duties and Responsibilities:
· Must answer phones in a friendly, helpful, and professional manner
· Greet guests and engage with all contact points within the organization
· Able to research information to handle or route calls, trouble shoot and resolve (as necessary) inquiries from agents and/or staff
· Preform general administrate tasks including, but not limited to:
o Distributing and tracking incoming mail and packages o Preparing outgoing mail and packages
o Tracking vendor contracts o Identifying and coordinating office maintenance requests and tracking results
o Ordering supplies o Scheduling conference rooms and monitoring upkeep o Preparing correspondence
o Distributing and tracking guest badges
o Responding to incoming e-mails
· Ability to build and maintain strong working relationships with the Home Office Team, Executives, Independent Insurance Agents and their
Support Staff
· Able to work well with a variety of personality types
· Assist and train other team members to handle front desk responsibilities for back up purposes
· Process key transactions for agents, such as refunds, terminations, activations and deactivations
· Suggest and recommend process improvements and/or cost saving ideas
· Create, plan, lead, and organize home office monthly events to improve morale and camaraderie
· Be a good role model for others by displaying the positive attributes of a team player
Skills and qualifications:
• 1+ year(s) of experience as a receptionist or general office assistant with a track record of dependability, including good attendance
and punctuality
• · Organized, self-starter, comfortable working in a fast-paced environment
• · Prompt, efficient and learns quickly with a high attention to detail
• · Excellent written & oral communication skills -- full literacy in spoken and written English and Spanish
• · Basic PC skills with Outlook, Excel, Word
• · Type 65- 70 WPM
Job tags
Salary
$18 - $19.2 per hour
