Patient Financial Services Representative I
Location
Battle Creek, MI | United States
Job description
$18+ an hour (with experience)
Grace Health is looking for an individual with experience helping patients learn about and apply for financial assistance options including internal assistance programs, Medicaid and Marketplace applications. We offer competitive wages based on experience and up to 3 weeks of PTO in the first year! Other perks include no nights or weekend work.
Please note, the Flu vaccine is a minimum work requirement at Grace Health.
Benefits
- Medical, vision, dental, life, and disability insurance
- 401K match
- 8 paid holidays
- Employee wellness program focusing on physical, mental, and financial wellness
EXAMPLES OF DUTIES: (This list may not be all inclusive.)
- Assists patients with application process for schedule of discounts program.
- Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medicaid and the Children's Health Insurance Program (CHIP).
- Provide structured patient education on health coverage, engage in follow-up conversations and offer renewal assistance for enrolled individuals.
- Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
- Accurately provide required reporting to track goal achievement and client satisfaction.
- Distribute outreach materials to patients to build coverage option awareness.
- Maintains strictest confidentiality.
- Although each position has its own unique duties and responsibilities, please refer to the policy on Job Descriptions for details that apply to every position.
Requirements:
- Flu Vaccine
- High school Diploma or GED
- 2+ years of experience in a health care organization preferred or equivalent combination of education and experience, CAC (Certified Application Counselor)
- Valid Driver's License
Job tags
Salary
