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Location

Ithaca, NY | United States

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Job description

Temporary Marketing & Communications Manager

Cornell communicators share a mission to enhance and preserve the university's brand and reputation as a top research institution and a leader in higher education, and to support and promote critical programs that serve the university's teaching, research, and public engagement mission.

Communication services are carried out through a matrixed organizational system in which University Relations houses the departments of News (Cornell Chronicle), Media Relations (pitching and servicing media requests), Brand (cornell.edu, multimedia production, brand management and governance), Strategic Communications (communications plans, key messaging, social media management), and Cornellians (digital alumni publication). Communicators in colleges, schools, and units regularly collaborate with, and consult, University Relations departments. University Relations serves as a partner and resource for all college/unit communicators.

About Student and Campus Life and Communications at Cornell

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division comprises leading student affairs experts who support our campus on pressing student life matters including health, wellness, community engagement, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.

Student and Campus Life's Communication and Marketing team oversees the division's strategic communication and marketing plans to raise visibility and awareness of SCL activities, programs, and resources for diverse audiences including students (current and prospective), faculty, staff, families, alumni and local community members.

The Campus Life Enterprise Services Marketing and Communications team works directly with Enterprise Services including Cornell Dining, Cornell Catering, Housing & Residential Life, Conference and Event Services, and Cornell Retail Services to provide marketing, communication, and promotional support.

Under the direction of the Director of Enterprise Marketing and Promotions, the Temporary M arketing and Communication Manager is responsible for a wide range of marketing and design development for SCL's service areas (Conference & Event Services, Housing & Residential Life, Cornell Dining, Cornell Catering, and Cornell Retail Services) which could include market research, creative development, implementation of marketing solutions, as well as delivery of promotional communications. While meeting collaboratively with area clients to stay abreast of changes, programs and events, this role will also assist in executing marketing plans and schedules from implementation to follow-up for each campaign or promotion, while adhering to deadlines, quality standards, and budget allowances that help drive business outcomes. Additionally, this position will collaborate with the broader marketing team and other key stakeholders to create efficiencies where possible and ensure smooth operational flow as well as support necessary internal communication that ensures overall success of the team.

This position is a 30-hour a week temporary role estimated through December 15, 2024. Extensions beyond that, including promotive opportunities into a non-term role, depend on anticipated business needs and work performance. The pay range for this position is $31 - $33/hr; final offer is dependent on experience, education, etc.

A successful Marketing & Communications Manager will:

• Understand e ffective communication concepts, tools, and techniques to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Be creative, innovative, and enjoy working independently as well as a contributing part of a team.
• Demonstrate an ability to take initiative, work efficiently and prioritize appropriately when managing competing deadlines in a fast-paced, high-volume environment with frequent changes in priorities.
• Collaborate effectively with key stakeholders and clients to develop, strengthen, maintain, and leverage strong, lasting relationships with a wide variety of groups including students, staff, faculty, campus partners, service providers and the larger community.

Additionally, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications

• Bachelor's degree in related field and minimum three years experience in marketing strategy development, design or related field and/or an equivalent combination of education and experience; five years related experience preferred.
• Experience, or familiarity, with business analysis, market research, analytics, graphic design and a general understanding of publishing methods and requirements.
• Strong computer skills with knowledge of: Microsoft Office, Adobe Creative Suite, web content management tools, and social media.
• Demonstrated exceptional written and verbal communication skills with excellent proofreading and editing skills.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

Preferred Qualifications

• Experience in higher education communications or in communications for complex organizations.
• Demonstration of direct graphic design experience through supplemental materials is helpful but not required

University Job Title:

Temporary Communications Professional - SP

Job Family:

Temporary Communications/Marketing

Level:

No Grade - Hourly

Pay Rate Type:

Hourly

Pay Range:

Refer to Posting Language

Remote Option Availability:

Fully Onsite

Company:

Contact Name:

Caleb Yu

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

Union Positions

Current Employees:

Online Submission Guidelines :

Employment Assistance:

Notice to Applicants:

EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-02-29

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