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Digital analyst


Whiztek Corp


Location

Houston, TX | United States


Job description

Job Title: Digital Reliability Analyst
Client Name: United Airlines
Client Location: Chicago, IL
Work Mode: Hybrid
Job ID: UALJP00013495
Duration: Long Term

Note: Must be legally authorized to work in the United States for any employer without sponsorship

Manager Comments :
Local to Chicago preferably - will not see candidates that need to RELOCATE; must be local to CHICAGOLAND area. This organization is a HYBRID and will require to be in office a few times per week.
Accessbility certification of 1 or more of the following: Web Content Accessibility Guidelines (WCAG) Certification, International Association of Accessibility Professionals (IAAP), Deque University s a11y Certification, AWS (Job Access With Speech), Certified Professional in Accessibility (CPTM): 3) Minimum 5 years testing web and mobile.

Description:
United s Digital technology team is looking for an experienced Usability/Accessibility tester to join our Digital Reliability team. As an Accessibility Tester at United, you will work collaboratively with our Agile/Scrum teams responsible for testing our digital products for compliance with accessibility standards, such as WCAG 2.0. You will also be responsible for writing and maintaining accessibility testing documentation, such as test plans, test cases, and bug reports. The ideal candidate will have experience with a variety of accessibility testing tools and methodologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText, TalkBack, Speak to Me, axe DevTools), as well as a strong understanding of accessibility standards and how they apply to web, mobile, and software applications.
Understand and apply accessibility guidelines (WCAG, Section 508, ADA, AODA) to United Digital products
Perform manual (an or automated) testing of digital products for compliance with accessibility standards
Be able to describe accessibility issues and recommendations for resolving same in bug reports to developers
Retest products after fixes have been implemented to ensure that issues have been properly addressed
Knowledge of the latest accessibility technologies and trends
Educate team members on accessibility best practices
Advocate for the inclusion of accessibility considerations in all phases of product development
Participate in usability testing to provide insights on how people with accessibility challenges use United products
Assist with the creation of accessibility-related documentation, such as policies, procedures, and user guides
Provide training and awareness sessions on accessibility topics to internal and external audiences
Design and write manual front-end test scripts for assigned workflows to validate design and configuration against defined requirements
Analyze, resolve, and report on testing status, gaps, and issues to leadership during various testing cycles
Build collaborative relationships with internal and external project stakeholders to achieve business objectives related to testing activities, defect investigations, issues, and concerns related to assigned testing and products
Maintain testing documentation and artifacts for each test as proof of validation.

Qualifications:
Required:
Applicants for the Accessibility Tester role are required to have these qualifications:
Knowledge of digital accessibility and inclusion
Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA, WCAG)
Experience using accessibility evaluation tools and frameworks
Experience using assistive technologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText, TalkBack, Speak to Me, axe DevTools)
5 + years of combined related work experience and completed higher education
and some level of Accessbility certification
Must be eligible to work without sponsorship

Preferred:
Applicants with the following qualifications will be preferred:
Knowledge of web technologies (e.g., HTML, CSS, JavaScript and ARIA)
Professional training in using assistive technologies
Experience conducting usability tests that include participants with accessibility challenges
Has experience using assistive technology working on products or similar products
Experience using automation tools

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