Program Manager, Enterprise Order Management System
Location
West Chester, PA | United States
Job description
Impacting tomorrow's innovations, our global technology teams support Qurate Retail Group (QVC, HSN, and Cornerstone Brands) and international markets (US, UK, Germany, Japan, Italy, and Poland). We are No. 1 in vCommerce and a leader in eCommerce technology solutions, from designing applications to creating entirely new platforms. Technology is at the core of all that we do.
The Opportunity
If you are energized by a progressive engineering environment that encourages technical expertise, collectivism, and leadership, then you will have direct influence on the next generation of our applications. Remote and relocation options possible. You will report to Director of Software Engineering • IT Order Management.
Your Impact The Program Manager works on our most complex goals -- those that require coordination between cross value stream teams, operations team and other parts of QRG. Program Managers partner with Product Managers, Software Engineers, Architects, Scrum Masters, and other parts of QRG to build credible plans to deliver capabilities to delight our business users.
What You'll Do - Build relationships with Product Management, Software Engineering, Platform Engineering and operations teams to ensure we're aligned on the most important priorities
- Establish credible delivery and release plans that ensure the work is sequenced properly to address dependencies and feature interactions
- Help the team break the work into manageable pieces that can be delivered frequently
- Manage risks and critical dependencies
- Tracking progress towards our goals, keeping the leadership team updated on progress, escalating critical risks, and engaging leadership when important decisions are needed.
- Identify the processes and rituals.
- Facilitate regular cross-team retrospectives.
- Track the program budget.
What you Bring - 10+ years of experience working on program management
- Experience building toolkits of different practices to help teams succeed, and is able to adapt those practices suit a variety of circumstances
- Experience leading a group of passionate, strongly opinionated people who care deeply about making product/program better for everyone.
- Holds teams accountable to commitments.
- Experience in Order Management.
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