Location
Livonia, MI | United States
Job description
The Warehouse Manager is responsible for people development and the overall warehouse and delivery operations. This role has a broad range of responsibility in store operations and reports directly to the Owner.
Why you’ll want to join our team:
- Join our family-owned business that has helped customers for more than 30 years.
- Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
- Employee discounts on products we manage and sell.
- Competitive salary with additional benefits
What your day will look like:
- Embodies our values: Serve Others and Own It.
- Assists in the hiring, training and retaining of high-quality team members who exhibit our values.
- Leads warehouse team to ensure highest level of customer service standards are executed in home deliveries.
- Provides feedback and innovative ideas to build a more profitable warehouse operation.
- Ensures proper execution of best practices related to delivery preparation and process.
- Assists in managing warehouse payroll within budgeted guidelines.
- Oversees unloading/loading of inbound and outbound merchandise.
- Increases completion of home delivery rate by utilizing best practices.
- Monitor Shipping and Receiving to warehouse.
What will help you succeed:
- Bachelor’s degree or equivalent combination of education and experience.
- 2+ years of warehouse, delivery, or distribution leadership experience.
- Ability to read, write and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to customers and team members.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent.
- Proficient in business related technology systems.
- Track record of servant leadership; serving others and putting team goals first.
- Owners’ mindset: takes ownership over everything within scope of responsibility while still empowering others to do the same.
- Proactive approach; identifies and solves problems.
- Adaptability; flexible to changing market forces and shifting priorities.
- Experience managing change in large and complex environments.
- Ability to break down complex ideas and communicate them in simple and easy to understand ways.
- Demonstrated ability to coach and develop others to higher levels of performance.
- Demonstrated ability to drive results in a leadership role.
- Desire to continuously improve.
About American Mattress: American Mattress was founded in 1988. Two co-workers from a local family owned mattress company became disheartened after the business was sold to a major corporation. The family owned culture quickly disappeared. Treating customers and employees like family was replaced by big corporate policies.
The two friends decided to strike out on their own and create a company with a locally owned culture of friendship and treating every customer like family. The sleep industry has changed over the past 30 years, but the American Mattress brand has never wavered from its original beginnings and remains a symbol for unmatched customer service and the highest quality product offerings. Today, American Mattress remains a locally owned business, with a strong culture of family and community, visit us today and be treated like family!
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