Zupan's Markets
Location
Lake Oswego, OR | United States
Job description
Works with other associates to ensure that all objectives and goals of the department and store, as communicated by the Store Director and Department Manager, are met or exceeded. Provides excellent customer service while serving and selling the highest quality foods.
Responsibilities:
Create an outstanding customer experience through exceptional customer service. Give every customer immediate and undivided attention
Follow through on all guest questions and requests
Ensure that food quality, freshness, and presentation meet all company standards
Keep department supplies filled and maintained
Rinse and trim produce items
Prepare special cuts per customers request
Follow established food safety procedures
Keep all cases and shelves clean, well stocked and properly rotated
Organize, stock, and rotate, while continuously checking and insuring freshness and quality of products
Maintain accurate retail pricing and signage
Document department transfers, waste and spoilage using appropriate forms
Sample department products to customers
Know product availability, preparation, storage, and nutritional aspects
Be aware of new products and their placement
Maintain back stock areas and coolers
Practice safe use of all tools and equipment required by position
Know and practice proper lifting techniques
Properly package and wrap products for retail sale
Practice proper care and maintenance of all equipment
Help cross-merchandise product with other departments
Understand why our products are different than conventional stores, and be able to explain to customers
Accept and process product from receiver
Answer telephones with proper etiquette when time permits
Qualifications:
Excellent customer service skills
Ability to work well within a team
Ability to communicate to customers and other associates
Able to meet physical job requirements
Must have a passion for food and people
Must be self-motivated and solution-oriented
Must be able to obtain a food handler’s permit
Is available for flexible scheduling to meet the needs of the department
Desire to learn
Physical Demands:
Stand for long periods of time
Interact with a diverse group of individuals
Lift and/or move a minimum of 15 to 50 pounds
Work Environment:
Exposure to temperature variations and wet conditions
May walk and work on uneven surfaces
Requires reaching above and below shoulder height
Some exposure to dust, gas, fumes, and chemicals
May need to use a ladder or stool to reach product or supplies
Exposure to continuous background and occasional loud noises
Walking surfaces are sometimes slick
Repetitive stretching and lifting required
Any item over 50 pounds requires a team lift
Repetitive use of hands with power grasping and fine manipulation
Use of ladders, box cutters and knives
Job tags
Salary
