Albert Einstein College of Medicine
Location
Bronx, NY | United States
Job description
Responsible for the timely posting to student accounts and other functions of the Assistant Bursar. Reports directly to the Assistant Director for Finance. Answer all student account/billing questions from students, parents, faculty, staff, etc., while focusing on providing quality customer service to the students.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Manage student account receivables and collection for Einstein Medical School, Graduate Division, Bio-ethics Program, Clinical Research Training Program and Montefiore School of Nursing follow-up as necessary
- Manages Einstein institutional loan portfolio; oversees collections with third party servicer, communicates with borrowers; negotiates pay-offs on past due accounts; reconciles portfolio with Finance
- Responsible for testing and approving updates to Ellucian Banner Student Accounts modules as well as Touchnet-Banner interfaces
- Builds Ellucian Banner rules to ensure fee assessment/student billing for all programs runs correctly
- Post manual adjustments to student accounts
- Reconcile daily registers and report of deposits in Ellucian Banner
- Assist in all phases of posting of Financial Aid funds, including scholarships, to student accounts including processing returns and Title IV notification letters/emails
- Process student account credit balance refunds
- Posting and reconciling student payments daily and assist with month end reconciliation of student receipts in Ellucian Banner with the Finance Dept
- Attend Orientations to welcome students and advise on important upcoming dates
- Assist in billing Student Accounts
- Maintain current knowledge of Financial Aid, Admissions and Registrar processes and how they relate to the Bursar's Office function
- Process student invoicing requests to third parties
- Develop and document processes to adapt to new technologies or policies
- Provide quality customer service to everyone served in the Bursar's Office
- Process tax related documents including 1098Ts and 1098Es
- Coordinate response to internal and external audit requests
- Assists in negotiating with Vendors on new products and services i.e Touchnet, ECSI
- Other duties as assigned by the Asst. Director of Finance
- Bachelor's degree required with up to 3 years of experience
- Exceptional oral and written communication skills
- Previous higher education experience in student billing highly desired
- Solid computer skills with proficiency in MS Excel and MS Word
- Ability to learn and use a variety of software programs to analyze data
- Ability to work in a fast paced environment and work efficiently under the pressure of deadlines without immediate supervision
- Ability to multi-task
USD $76,500.00/Yr.
USD $85,000.00/Yr.
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