Location
Culver City, CA | United States
Job description
SUMMARY
Under the general supervision of the Order Fulfillment Manager, the Key Account Coordinator works alongside sales and purchasing teams to manage the TJX Companies' order fulfillment, ensuring customer’s success, just as much as our own success. In this collaborative work environment, the incumbent is a true champion of their account and works side-by-side with key stakeholders to ensure success.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Act as a liaison between sales executives and the internal team on order fulfillment tasks
- Input orders, review inventory statuses, coordinate production for assigned accounts
- Troubleshoot shipment issues
- Order customer retail tickets
- Track incoming product for your orders
- Route shipments, prepare Bill of Ladings, Manifests, ASNs
- Coordinate shipments from start to finish
- Input date in Customer Portals
- Review and maintain expert knowledge of Customer Vendor Guidelines
- Other related duties as required.
QUALIFICATIONS
- Must have experience working with TJX Companies
- Ability to establish and maintain effective relationships with employees and management.
- Ability to think critically and solve problems quickly and efficiently.
- Strong organizational skills and attention to detail.
- Ability to effectively communicate both orally and in writing.
- Ability to work and respond quickly under pressure
Requirements
REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
PREFERRED EDUCATION: BA or Associate Degree
EXPERIENCE: 3-5 years of experience in coordinating different customer accounts.
TECHNICAL KNOWLEDGE, SKILLS, & ABILITIES:
- Proficient in MS Office programs (Excel, Word, etc.)
OTHER SKILLS AND ABILITIES:
- Working knowledge of inventory management and allocation preferred.
- Ability to establish and maintain effective relationships with employees and management.
- Ability to think critically and solve problems quickly and efficiently.
- Strong organizational skills and attention to detail.
- Ability to effectively communicate both orally and in writing.
- Working knowledge of proper email etiquette with strong attention to detail.
- Ability to work and respond quickly under pressure.
- Data entry and 10-key
COMPENSATION: Range of $23-$35 per hour based on experience.
Benefits
- Competitive compensation
- Paid Holidays and PTO
- Benefits plan including medical, dental, and vision
- Company sponsored Life Insurance
- 401k
- Profit Sharing
Job tags
Salary
