Location
Kalamazoo, MI | United States
Job description
Top Reasons to Work With GHG - You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
- You will grow your skills and experience in an environment that encourages growth and development
What You’ll Be Doing
- Drive company shuttle as needed and maintain vehicle cleanliness
- Maintain general knowledge of hotel amenities, local attractions, and events
- Valet park guest vehicles while following safety procedures, applicable laws and ordinances
- Escort guests to their car, room, or outlet
- Deliver packages, amenities, etc. to guest rooms
- Assist guests with luggage
- Push bell cart
- Keep track of shuttle log and plan departure and arrival times accordingly
- Greet guests and open doors as they enter and exit the hotel
- Store guest luggage in an organized fashion
- Staff coat room for events
- Assist guests with removing luggage from their vehicles
- Direct guest to the Front Desk to check in
- Assist guests with knowledge about outlets and amenities in order to cross-sell
- Maintain vehicle cleanliness
- Strong analytical and navigation skills
- Able to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances
- Hold luggage with proper security precautions
- Drive the shuttle to and from the airport
- General area attractions and hotel knowledge
- Maintain an open communication line through all shifts
What You Need for this Position
- Must be able to provide clean DMV driving record for consideration
- Sufficient manual dexterity in hands to be able to load and unload luggage
- Able to stand for long periods of time, up to 8 hours or more
- Able to stoop and bend
- Able to lift up to 75 pounds
- Able to handle responsibilities that require repetitive motion tasks
What’s in it for You
- 401k with contribution match (Full-Time option)
- Medical/Dental/Vision (Full-Time option)
- Health and Wellness reimbursement
- 10% Discount on GHG outlets
- Complimentary Meal Break
- Discounted Hotel Rates
Job tags
Salary
