Location
Ridgeville, SC | United States
Job description
We re looking for an Office Support Tech for an onsite role in Ridgeville, SC . If you re looking for a new opportunity, apply today!
Key Responsibilities:
- Diagnose and resolve IT hardware and software issues using a variety of communication methods (remote support, phone, email, tickets)
- Install, make changes, and repair computer hardware and software
- Follow-up with end users to ensure all problems are appropriately resolved
- Thorough working knowledge of hardware, software, and applications frequently used in a corporate enterprise environment
- Write, update, and improve training materials and procedures
- Maintain asset inventories to include requesting additional inventory to meet changing demands and disposing of equipment that has reached its life-cycle date
Skills & Qualifications: - 1 year of experience as a help desk technician or other customer facing role within IT
- Experience with ServiceNow
- Ability to maintain PCs, laptops, printers, scanners, mobile phones, and other IT hardware
- Strong Windows OS knowledge
- Possess strong troubleshooting and analytical skills
- Ability to prioritize efforts based upon business impact
Education/Certifications: - ITIL certification preferred
Location: Ridgeville, SC. The salary range for this position is $40,000 - $50,000. Actual compensation within that range will be dependent upon the individual's skills, experience, and qualifications.
24-00128, Office Support Tech
TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!
TM Floyd & Company participates in E-VERIFY
AAP, EEO
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- Dice Id: tmfloyd
- Position Id: 24-00128
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