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Location

Salem, OR | United States

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Job description

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Introduction

Are you an experienced and motivated professional looking to advance your career in the surety industry? Surety Solutions, a Gallagher Company, is seeking a dynamic Surety Account Manager to join our team and play a vital role in providing exceptional surety bonding solutions to our valued clients.

About Surety Solutions, a Gallagher Company:

Surety Solutions is a leading surety bond provider and a proud part of the Gallagher family. With our strong commitment to excellence and decades of industry expertise, we have built a reputation as a trusted partner for clients across various sectors. At Surety Solutions, we value integrity, innovation, and fostering lasting relationships with our clients and colleagues.

As a Surety Account Manager at Surety Solutions, you will be an integral member of our surety bond team, responsible for managing client accounts and delivering personalized service. Your in-depth knowledge of the surety industry will enable you to provide tailored bonding solutions that meet our clients' unique requirements. With your proactive approach and exceptional communication skills, you will ensure that our clients receive the best possible support throughout the bonding process. This is a full-time (40 hours per week) position and it is fully remote.

How you'll make an impact

• Foster and maintain strong relationships with existing clients, serving as their primary point of contact for all surety-related matters.
• Collaborate with underwriters to analyze risk, assess bonding needs, and tailor solutions that align with clients' goals.
• Guide clients through the application and approval process, ensuring a seamless experience.
• Conduct comprehensive financial analysis to evaluate clients' bonding capacities and eligibility.
• Stay up-to-date with industry trends and regulatory changes, providing valuable insights to clients.
• Assist in the preparation and submission of bonding documentation, ensuring compliance with relevant regulations.
• Identify opportunities for business growth and actively participate in business development initiatives.
• Work collaboratively with internal teams to optimize processes and enhance client service.

About you

Required:

• Proven experience in the surety industry, demonstrating a deep understanding of surety bonds and underwriting processes.
• Bachelor's degree and 3 or more years client service and/or claims management experience OR High School degree and 12 years experience.
• License required. Excellent verbal and written communication skills.

Preferred: Professional designation may be preferred, such as CPCU, CIC or ARM.

Behaviors:

• Demonstrates ability to quickly determine critical issues.
• Excellent interpersonal and communication skills, with the ability to build strong client relationships.
• Strong analytical acumen to assess bonding risks and capacities effectively.
• Highly organized and detail-oriented, capable of managing multiple client accounts efficiently.
• Customer-focused and results-driven, dedicated to delivering exceptional service to clients.
• Familiarity with relevant surety bond regulations and industry best practices.
• Proficiency in MS Office Suite and relevant surety software applications.

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Additional information

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

About Arthur J. Gallagher & Co.

At Arthur J. Gallagher, we fiercely protect our culture. Without it, we are just another company. Every day we live by, "The Gallagher Way", 25 business tenets from which we draw our strength. A multi-national, multi-billion dollar insurance brokerage and risk management services firm, our employees are fueled by teamwork, creativity, responsiveness and doing the right thing simply because it's the right thing.

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