Bench Technician

Location

Collinsville, IL | United States

Job description

Position Basics

• Pay starts at $50,000 annually, dependent on related work experience & proficiency.
  • Component Repair, Gaming, or Amusement experience is highly desired.
• Monday-Friday, Day shift.
• Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards.

ABOUT ACCEL ENTERTAINMENT

Accel Entertainment is the largest Gaming Terminal Operator in the country. We provide slot machines, redemption terminals, and amusement devices (pool tables, juke boxes, dart boards, etc.) to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our focus is providing unmatched customer support, guidance, and compliance expertise so our partner establishments can grow their businesses and generate more revenue.

• Ability to work independently, budgeting your own time to meet and exceed goals and quotas.
• Experience troubleshooting and repairing electronic components.
  • Proficiency with use of soldering iron, oscilloscope and voltmeter
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Occasionally required to lift/push weights up to 1100 pounds.

SUMMARY

The primary responsibilities of this position include, but are not limited to, serving as the supervising leader for daily operations in Parts repair and acting as the senior in-house repair technician for Video Gaming Terminal (VGT) gaming parts to ensure materials are fully functional prior to deployment in the field. This position will also be responsible for removing and salvaging parts from inoperable or discontinued machines, maintaining the salvage and dock areas of the warehouse, managing the VGT chair program, and collaborating with other Supply Chain leaders to assure seamless operations across Parts operations.

DUTIES AND RESPONSIBILITIES

• Bench repair of VGT, Slot Machine, and Amusements related parts, in conjunction with proper testing of all repaired items to ensure quality.
• Determine component requirements needed to expand testing & repair capabilities.
• Assist in procurement and fulfillment of Video Gaming Terminal (VGT) parts to achieve the highest level of service & customer satisfaction.
• Provide necessary training to other Accel employees with a focus on field repair and troubleshooting.
• Work directly with the Quality Assurance (QA) and Product Support (Parts) departments to provide information and create documentation related to field repairs, bench repairs, troubleshooting practices, etc.
• Deconstruction and reconstruction of VGT machines and parts to create an in­ house inventory of discontinued materials and parts to be used later.
• Physical shipping of necessary components to their identified locations to make sure items arrive in a secure & timely manner.
• Work with different business units to determine the components that are made available to complete requested jobs.
• Participates in off-site visits to pick up, service or deliver machine or parts as needed.
• Serve as the ranking leadership member, as necessary, if other Parts Department leaders are unavailable to resolve issues.
• Maintaining the organization of the salvage and dock areas of the warehouse.
• Inspect the levels of business supplies and raw materials to identify shortages.
• Devise ways to optimize inventory control procedures.
• Managing the VGT chair program to oversee the recycling, refurbishment, sale and/or disposal of chairs to assure cost effectiveness of chairs while providing Accel customers with VGT seating of the highest quality standards.
• Other duties as assigned.

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