Network admin / it support
VSoft Consulting Group, Inc.
Location
Oak Brook, IL | United States
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Network Admin / L3 IT Support
Primary Location:Oakbrook, IL.
V-Soft Consulting is currently hiring for a Network Admin / L3 IT Support for our premier client in Oakbrook, IL.
Education and Experience »
- 3-5 years of professional experience working in the IT field.
- +3 years of experience with Office 365 applications.
- +3 years of experience administrating networks.
- +3 years of troubleshooting mobile devices, IoT, and other non-computer technical products.
- Experience with Windows environments with hybrid cloud and on premises infrastructure.
Knowledge, Skills and Abilities »
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Ability to troubleshoot common office hardware like printers and scanners.
WHAT YOU’LL DO:
Job Responsibilities:
- Network and Microsoft Office365 Administration
- Create IT training and knowledge base as needs for skills across the team are discovered.
- Use the Microsoft 365 administration menus to address the evolving needs of users.
- Address network and O365 helpdesk tickets as needed.
- IT Infrastructure Administration
- Troubleshoot common issues in telecom like connectivity, dropped calls, and unexpected configuration issues.
- Maintain pharmacy software like Pioneers, Care Tend, and others as needed.
- Maintain other diverse 3rd party software used in pharmacies like payment processing, direct messaging, and shipping software.
- Create IT training and knowledge base as needs for skills across the team are discovered.
- Challenge and expand existing IT training to enhance the effectiveness of the rest of the team.
- Research and identify solutions to software and hardware issues.
- Triage, diagnose, and troubleshoot technical issues, including account setup and network configuration.
- Properly escalate unresolved issues to appropriate internal teams.
- Serve as the first point of contact for company staff seeking technical assistance over the phone or email.
Interested?
Qualified candidates should send their resumes to
[email protected] V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call (844) 425-8425.
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About the Company:
V-Soft Consulting Group, Inc.
V-Soft Consulting is on a meteoric rise to become a top 10 IT Services in North America. V-Soft’s growth is beginning to accelerate and a decision to join the V-Soft family could be the career change you’ve been waiting for and a decision that could change your life for the better.
Company Size:
50 to 99 employees
Industry:
Other/Not Classified
Founded:
1997
Website:
Job tags
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