TEKsystems
Location
Glendale, AZ | United States
Job description
Description:
Responsible for fielding inbound phone calls from current or new customers. Customers will be calling in to schedule an appointment for a technician to come to their home or business to inspect the property or to renew a monthly / yearly membership. During the call one must provide great customer experience by quickly connecting with the customer and providing them a solution for their problem. Each call must be documented and appointments must be scheduled with complete accuracy to ensure a timely and satisfactory experience for the customer. During the calls customers may have questions about the company so it is important that they have some knowledge and are able to speak to what the company can provide.
Skills:
customer service, data entry
Top Skills Details:
customer service,data entry
Additional Skills & Qualifications:
customer service computer literacy data entry sales call center
Experience Level:
Entry Level
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job tags
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