Medical Assistant/Patient Service Coordinator - Oncology (Washington)

Location

Washington, PA | United States

Job description

Are you looking to establish a fulfilling, hands-on healthcare career while elevating patients’ experience? With UPMC Hillman Cancer Center, you’ll make a meaningful difference on our team by working with our Life Changers to provide high-quality patient care. Build relationships with patients as you help them find comfort in a safe environment. With a premier benefits package and endless opportunities for growth, browse our roles today to see how you can make a difference with UPMC.

UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region’s only comprehensive cancer center designated by the National Cancer Institute.

As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well-positioned to contribute to the global effort to reduce the burden of cancer.

UPMC Hillman Cancer Center is currently hiring a full-time  Medical Assistant/ Patient Service Coordinator to support our medical oncology office located in Washington, PA. This will be a Monday through Friday daylight position. No holidays or weekends are required! Limited travel to our nearby Waynesburg office will be on an as-needed basis.

Applicants will be placed in the appropriate job title and salary based on their individual experience and education.

The  Medical Assistant  will be responsible for assisting physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Daily tasks will include taking vital signs, registering patients, scheduling testing, exams, and treatments, as well as stocking supplies, and cleaning exam rooms. 

The  Patient Service Coordinator is an advanced Medical Assistant type role. This position will be utilized in a dual capacity; at times the staff member will be asked to function like a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check in and check out patients, and other duties as assigned.

We don’t just take care of patients — we take care of our team, too. Check out our  blog , highlighting some of the benefits you’ll receive as a UPMC employee! 

Responsibilities:

• Completes vital signs, specimen testing and EKGs as needed.
• Organizes daily schedule of patients, greets patients and assigns rooms.
• Orders supplies for the unit as necessary.
• Maintains competency requirements.
• Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
• Greets each person entering the clinic, and identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
• Other Duties as Assigned.
• Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers.
• Anticipates and responds to customer needs.
• Respond appropriately to crisis as a team member.
• Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
• Assists in the registration of patients to include verification and confirmation of health insurance coverage.
• Immediately report any situation that may impact the safety of patients, visitors and staff.
• Provides front desk coverage as assigned.
• Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
• Account for all customers in the clinic.
• Provides lobby/waiting room coordination and supervision.
• Serve as liaison between customers and clinic staff.
• Collects 100% of copays daily and correctly balances at the end of each day.
• Coordinates scheduling to include testing.
• Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

Job tags

Salary

$16.94 - $25.87 per hour