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Senior Client Service Representative - Employee Benefits


World Insurance Associates, LLC.


Location

Cherry Hill, NJ | United States


Job description

World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World now has over 2,200 employees in over 260 offices across North America.  With a billion dollar investment and significant growth plans in the months ahead, there has never been a better time to join a great team that is changing the industry.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our Employee Benefits Practice is a key component of our growth and focuses on a unique approach to delivering employee benefits solutions.  You can learn more by visiting eb.worldinsurance.com 

SR. CLIENT SERVICE REPRESENTATIVE, EMPLOYEE BENEFITS

As a Client Service Representative, you will play a central role in driving service excellence for our clients that sets us apart from our competition.  Your day-to-day client and member level service support will help clients and members maximize their benefits coverage as they navigate health care.  You will be responsible for assisting with carrier and vendor claim resolution, member eligibility management and coordinating and answering employee benefits coverage questions as you serve clients and their employees. This role provides the opportunity to utilize your service and administrative skills to grow your employee benefits knowledge as you contribute to a strong team environment.

Responsibilities
Work independently and collaboratively with Client Managers and Producers to deliver exceptional client service and actively engage clients and members in their employee benefit programs as follows: Requirements Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 


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