Location
San Diego, CA | United States
Job description
(NO C2C or Sponsorship for this role!)
Summary:
We are seeking a highly skilled and motivated Business Analyst to join our Product Development team
The successful candidate will work closely with the Product Owner to provide analytical, strategic, and operational support
This role is crucial in driving our mission to develop innovative solutions and will involve managing user communications, creating and prioritizing backlogs, and improving processes.
Responsibilities:
- Partner with Product Owner to support stakeholder requirement gathering, develop documentation and presentations, design and develop mechanisms for collecting product usage statistics and stakeholder feedback, etc.
- Support user acceptance testing and product requirement validation.
- Enable and support users and stakeholders with product documentation, training, access management, and intake process, including running customer workshops.
- Support development and distribution of release notifications, updates, etc.
- Partner with Product Owner and Scrum Master on business readiness activities, including product planning, sequencing, testing, user education, rollout, iteration, and support.
- Support Product Owner and Scrum Master to create, prioritize, and manage the product backlog, incorporating user feedback and business priorities.
- Champion a collaborative work environment that cultivates shared understanding, transparency, autonomy, innovation, and continuous learning.
- Facilitate communication between business stakeholders, users, and product teams to ensure alignment and understanding of product requirements and business objectives.
- Coordinate and manage monthly calls with end users, consolidating feedback and managing follow-ups.
- Apply continuous improvement approach to and assess how automated systems, procedures, and workflows can be implemented to improve existing processes for efficiency and effectiveness.
- Fill in gaps across roles and functions as needed, performing as an adaptive problem solver.
- Help manage and optimize processes and tracking mechanisms to support product development.
- Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Prepare technical reports by collecting, analyzing, and summarizing information and trends.
- Track and maintain program budget and forecasting tools to support decision-making.
Qualifications:
- Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field
A Master's degree or MBA is a plus. - Proven experience in product management, product operations, business analytics, or project management, preferably digital product development
- Experience with Agile methodologies, including Scrum and Kanban.
- Proven experience in stakeholder management and facilitating user acceptance testing.
- Experience in managing product backlogs and prioritizing according to business value.
- Prior experience in a role requiring collaboration across multiple teams and problem-solving abilities.
- Experience in Jira and Tableau a plus
- Basic understanding in coding, primarily VBA, SQL, and Python a plus
- Strong knowledge of product development lifecycle and project management methodologies.
- Excellent problem-solving skills, self-starter that can work independently, drive for results, and has strong time-management skills.
- Strong communication and facilitation skills, with the ability to coordinate communication between various stakeholders and teams.
- Ability to champion a collaborative work environment and cultivate shared understanding, transparency, autonomy, innovation, and continuous learning.
- Proficiency in using project management tools and software.
- Strong analytical skills with the ability to prepare technical reports by collecting, analyzing, and summarizing information and trends.
- Knowledge of automated systems and workflows, with the ability to assess and implement improvements for efficiency and effectiveness.
- Ability to manage and optimize processes and tracking mechanisms to support product development.
- Ability to work in a fast-paced, collaborative environment and manage multiple tasks simultaneously
Job tags
Salary
$45 - $55 per hour
