Software Engineer - Field Support
Location
Colorado | United States
Job description
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Job Description:
You are:
As a Software Engineer- Field Support, an autonomous, high performing, team driven individual with a keen sense for customer service and client relationship building, both internal and external clients. One who can be a collaborative team player, not afraid to think outside the box in providing customized solutions which exceed our clients’ expectations.
The ideal candidate will be located in the Central or Mountain time zones. The pay range for this position is $75,000 to $85,000, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.
You will:
- Communicate with both technical and non-technical personnel
- Analyze data and create reports
- Create job aids that are easy to understand and follow
- Prepare, review, revise and maintain design documentation
- Can think out of the box when required
- Deploy complex systems solutions in support of the successful completion of implementations
- Responsible for pre-sales and technical support on all systems solutions
- Install, integrate, configure, and customize Pitney Bowes systems solutions to satisfy requirements outlined in the Statement of Work (SOW)
- Provide technical support to assist Field Systems Specialist resources
- Program and provide consulting services to clients who require advanced levels of communication / network integration and customization services interfacing to customer host systems
- Provide input for budgetary quotes for custom software solutions to include training, and deployment service costs and timelines
- Maintain leading-edge knowledge in the discipline along with complete knowledge of Pitney Bowes systems solutions and possess the skills to apply the knowledge to specific client applications
- Travel with overnight stays as needed, up to 25% of time
- Ability to lift up to 65 lbs.
Your background:
- Knowledge of popular IDE software like Visual Studio
- Have a basic understanding of how single sign-on works for authentication and the differences between methods (SAML, ODIC, OAuth2, Key Exchange)
- Knowledge of Windows including Server and Desktop installations
- Strong knowledge of databases and how to connect and query data (MS SQL, MySQL, Oracle, etc)
- Knowledge with industry-leading development tools such as. JavaScript, .Net web development and MS SQL, .NET 4.0, Visual Studio, C#, VB.NET, TSQL on SQL Server (2008, 2008R2, 2012, 2019), MVC architecture, Entity Framework, LINQ
- Knowledge of inter-relationships between Microsoft development platforms and database systems
- Prior experience in technical design of complex software development projects
- Experience with Project Management concepts
- Strong technical, analytical, troubleshooting, and problem-solving skills
- Effective organization and time management skills
- Strong Communication skills both oral and written
- Willingness to submit to a pre-employment drug screen and criminal background check.
- A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations
- Imaging, Mailing and Shipping industry knowledge preferred
- College degree preferred or work experience equivalent
- Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).
We will
- Provide the opportunity to grow and develop your career.
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Our Team
The Global Professional Services Team is a talented and high-energy team who live and breathe creating an amazing user experience for all product development. We continually challenge the status quo, and each other, to define and adopt best practices by taking an agile approach to deliver quickly and respond to feedback. We are defining a product branding and unification strategy while adding value to the development of reusable assets and design patterns.
If you would like to be considered for this position, please apply!
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well )
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Job tags
Salary
