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Help Desk Specialist


GAMA-1 Technologies


Location

Asheville, NC | United States


Job description

We are seeking candidates who have a broad spectrum of expertise relevant to the current systems including the configuration, deployment, installation, management, and maintenance, on all servers (Linux/Unix, Windows, and Macintosh operating systems), Desktops (Unix, Windows, and Macintosh operating systems), tablets, printers, copiers, scanners, and Android/Apple phones. Candidates will also perform system administration on system boundary components, including server/ workstations/ computers, storage area network (SAN), and peripheral hardware per customer Configuration Item (CI) Database by System, and SLA.

Additionally, our team practices and ensures a positive Customer Experience to all its end-users and support provided. The right candidate will exemplify a positive attitude, friendly communications, demonstrate patience, proper business attire, ensure timely response and resolutions, ensure comprehensive documentation to tickets and all work products, meets scheduling commitments and facilitates cross-functional activities as needed to reach a prompt resolution. 

Duties and Responsibilities

Red Hat (ie: RHCSA, RHCE, LPIC) , MCSA: Sever 2008 or 2012 certification

ABOUT GAMA-1

GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit

GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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