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HOSPITALITY SERVICES LEAD


Compass Group


Location

Seattle, WA | United States


Job description

Salary: $74000 - $78000 / Year

Other Forms of Compensation:

What makes FLIK click


What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

 

 

Job Summary

The Conference Set Up Lead is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manages and maintains all public areas, conference rooms, focus rooms, catering etc. The ambassador will be the point of contact for the workplace team regarding rooms setups and public areas and oversee a small team.

 

ResponsibilitiesPreviously managed a team and served as a leader in the team. 
Provide high-level internal and external customer support
Organize, restock and inventory replenishes supplies as needed for the office, pantry and conference room.
Understands table diagrams and set-ups for special meeting and events
Monitor inventory of compostable tablecloths, plates, cups, cutlery. Notify workplace lead to order restock of items as needed.
Assures the neatness, cleanliness, and safety of all meetings and events areas, working closely with utility team.
Schedule building work orders to request all trash is cleared in preparation for meetings/events 
Maintain and report all maintenance related issues
Subject matter expert on Property Management Tools with administrator responsibilities
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen. Conduct quality assurance checks
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
Maintain and report all maintenance related issues and coordinate basic office equipment repairs and maintenance
Carry out instructions for security, fire, health and safety guidelines
Provide first-line support for basic office technology
Interface with vendors (catering, AV, etc.) to provide seamless customer support
Communicate effectively with all departments, displaying accuracy and attention to detail both in verbal and written communications.
Maintain a strong awareness of business activity and communicate all updates with team members
Assists with unit opening and /or closing procedures as needed.
Cross training in other departments, including but not limited to reception services and meeting and events, to support as back up
Observe floor operations, user behaviors and suggest strategic changes to continue enhancing the experience on the floor. 
Guide and coach all ambassadors to deliver memorable guest experience. 
Other job duties and responsibilities may be added or removed as business demand dictates or as assigned by client.

 

Licenses and Special Requirements – Food safety certification

 

Physical Demands and Work Environment
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up-to 50 pounds and continuous repetitive motions.
Constantly communicates and receives verbal communication with other employees in fast-paced environment.
Physical presence at the job site is essential to perform job duties. 

Skill and Knowledge Requirements Include
Coordinate schedules to ensure all service areas are appropriately staffed
Oversee a small team across two locations.
A genuine sense of hospitality, with a commitment to delivering the Rapport business standards.
High School Diploma or GED required. 
Computer proficiency with the ability to utilize MS Word, Outlook, and Excel.
Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Excellent interpersonal, administrative, telephone and other communications skills.
Excellent listening and oral communication skills.
Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
Discreet, ethical and committed to maintaining a high degree of confidentiality.
A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.

Apply to Flik today!

Flik is a member of Compass Group USA

 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

Req ID: 1275510

Flik Hospitality Group  

HILARIA KWAKUMEY  

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Holiday workLocal areaFlexible hours


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