Sparrow Express Technologies Co, Ltd.
Location
Abroad | United States
Job description
Required qualifications/skills/experience
· Logistics, operations management, and other related professional background is
preferred;
· More than 3 years of relevant experience in logistics, express delivery, and the delivery
industry, including more than 1 year of experience in delivery fulfillment management;
· Familiar with logistics and delivery process and related system operation, with strong
data analysis and problem-solving ability;
· Good communication and team management skills, able to effectively coordinate with
internal departments and external logistics suppliers;
· High sense of responsibility and stress tolerance, able to maintain a positive working
attitude in a high-pressure environment.
Others
- Workplace: Freehold, NJ/Flushing, NY
- Wage: salary negotiable Main Duties and Responsibilities
- Responsible for building and managing the delivery fulfillment team, monitoring and
improving the delivery fulfillment process to ensure on-time delivery of customer orders
and high-quality services;
· Responsible for data analysis and business reports of delivery business, monitoring
delivery efficiency, cost and quality, timely adjustment and optimization of delivery
plans;
· Work closely with customer service, operations, sales, and warehouse teams to ensure
the accuracy of the order information and reduce order exceptions and customer
complaints；
· Manage and follow up the service quality and performance capability of logistics
suppliers and third-party logistics companies to establish long-term cooperation
relationships；
· Responsible for analyzing and solving problems in logistics, improving business
operation efficiency, and continuously improving customer experience.
Job tags
Salary
