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HVAC Customer Service Rep/Office Assistant


Prime Heating & Cooling


Location

Cranston, RI | United States


Job description

Hey there, HVAC enthusiasts! Prime Heating & Cooling , the coolest HVAC company in Cranston, RI , is on the lookout for an awesome Full-time HVAC Customer Service Rep/Office Assistant to join our team. If you're a pro at customer service with a knack for organization, we've got a spot just for you! And guess what? We offer a competitive pay range of $20-$22/hr based on experience. Get ready to rock the reception desk and be the face of Prime Heating & Cooling! We also provide generous benefits and perks , including health, dental, vision, disability, a 401(k) plan with company match, 2 weeks (with the ability to earn up to 4 weeks) of paid time off (PTO), and 1 week of sick time . Additionally, we offer this position a $1,000 sign-on bonus . If this sounds like the right opportunity for you, apply today!

Here's the lowdown on the schedule: this is a Full-time gig. You'll be our HVAC Customer Service Rep/Office Assistant superstar from Monday to Friday, between 2 pm and 8 pm. But hold onto your hats, because this position has the potential to become a hybrid role. That means you could enjoy the flexibility of splitting your time between remote and in-person work. As for the location, you'll be stationed at our Cranston, RI office, right in the heart of all the HVAC excitement!

LEARN ABOUT US

We are an established and family-owned HVAC service and installation business in Rhode Island. We do everything from creating custom-designed heating and air conditioning systems to maintenance and repair. Our extensive heating and cooling knowledge and our commitment to outstanding customer service have earned us a great reputation. We are also a Rhode Island-certified apprentice company for pipefitters and electricians! No matter how big or small the task may be, our customers can rely on us!

We are always searching for qualified and skilled employees to complement our team. Our technicians are licensed professionals and our office staff are customer service experts! We appreciate everything they do for us, so we offer an amazing environment, a supportive team, great benefits, and opportunities for advancement . Join us!

YOUR ROLE

Picture this: you walk into our vibrant office, where the buzz of ringing phones mixes with the laughter and camaraderie of our team. As the Full-time HVAC Customer Service Rep/Office Assistant, you'll be the master multitasker and customer service champion. You'll tackle those ringing phones with finesse, skillfully directing each call to the right department or team member. Appointment scheduling? Check! You'll rock it like a pro, making sure our clients' service calls are as smooth as a perfectly tuned AC unit.

But wait, there's more! You'll be our superhero when it comes to following up on estimates sent to clients. With your charm and stellar communication skills, you'll address any concerns and ensure our clients feel heard and appreciated. And hey, we know money talks, so you'll also make those necessary calls for overdue invoices. Don't worry, you'll still maintain your friendly demeanor while keeping things on track. And of course, you'll be the champion of all things organization, handling general office tasks like a boss. Data entry? No problem! Tidying up the reception area? Easy-peasy! You'll create an inviting space that even our air conditioners will envy. Teamwork makes the dream work, so you'll collaborate with our stellar crew to ensure smooth communication and a fantastic workflow.

REQUIREMENTS

To join our squad of HVAC heroes, here's what you need:

WORK SCHEDULE AND LOCATION

Here's the lowdown on the schedule: this is a full-time gig. You'll be our reception superstar from Monday to Friday, between 8 am and 4:30 pm. But hold onto your hats, because this position has the potential to become a hybrid role. That means you could enjoy the flexibility of splitting your time between remote and in-person work. As for the location, you'll be stationed at our Cranston, RI office, right in the heart of all the HVAC excitement!

JOIN US

Are you ready to be part of the Prime Heating & Cooling dream team? We're thrilled to hear that! Applying is a breeze, so no need to break a sweat.

Location: 02910

Job Posted by ApplicantPro


Job tags

Full timeApprenticeshipRemote jobGangsRelocation bonusMonday to Friday


Salary

$20 - $22 per hour

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