IT Principal Product Manager

Location

Englewood, CO | United States

Job description

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

The Principal Product Manager provides application technology expertise and direction in the application development or implementation of highly complex/enterprise wide cross functional programs or projects.  May lead to resolution of highly complex problems.   

The Principal Product Manager works on multiple projects, engaged in enterprise wide projects and a team member or sometimes as team leaders. Acts as subject matter expert for multiple areas.  Leads a cross functional team to troubleshoot highly complex hardware, software and system problems.

• Defines and manages the roadmap and deployment of multiple large and enterprise level product development initiatives within the portfolio
• Owns responsibility for key performance indicators and financial metrics for each product
• Defines criteria for prioritization of all stakeholder needs for each product
• Acts as point of escalation and manages resolution of all issues and risks throughout the definition to deployment of multiple products
• Defines and implements continuous process improvements
• Manages communications and all relevant stakeholder relationships
• Leads product development teams including other product managers
• Remote eligible.

• Bachelor’s degree in Computer Science, Technology, Medical, Business discipline or equivalent experience.
• 4-5 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role
  e
  Skills:
• Excellent writing/documentation and communication skills
• Fast learner, quality consciousness and committed to providing exceptional customer service
• Knowledge of troubleshooting hardware and software
• Experience working with project life cycle or project management methodologies required.
• 4 or more years’ experience application support, implementation or development experience with applications in a hospital or medical related industry is required.
• Advanced understanding and comfort leading business and technology partners through a structured deployment and/or implementation life cycle and support model. This includes technical requirement gather, specification development and creation of design and system test plans.
• Advanced understanding of technology projects and concepts as they relate to high level business objectives and ability to present those concepts to both IT And non-IT Audiences in concise and easily understandable manner is required.
• Excellent presentation, technical writing and documentation skills are required.
• Strong Analytical and problems solving skills required.
  Ability to handle multiple tasks, set priorities, schedule and meet deadlines is required.
• Proven interpersonal and relationship building skills, with the ability to manage up, down and across levels of the organization is required.
• Highly self-motivated, ability to complete assignments with limited supervision and attentive to detail is required.
• Operational understanding and ability to work in a complex and matrix oriented team environment
• Strong command of key productivity applications: Google Workspace, Zoom, Microsoft Visio,
• Operational knowledge of interfaces/EDI, APIs, and evolving technology is desired.
• Ability to lead discussions with application and project team(s) to define testing scenarios and scripts in alignment with customer and system requirements is a desired skill.

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